What are the responsibilities and job description for the IT Project Manager – Jira & Confluence Administration position at NextGen | GTA: A Kelly Telecom Company?
IT Project Manager – Jira & Confluence Administration
Location: Mountain View, CA (Onsite)
Key Responsibilities:
- Jira & Jira Service Management Administration – Configure complex workflows, screen schemes, permission schemes, automation, dashboards, and agile boards.
- Business Process Optimization – Gather requirements and propose Jira add-ons/plugins to enhance productivity.
- Advanced Roadmaps & Reporting – Develop Jira-based reports, dashboards (EazyBI), and planning views for stakeholders.
- Confluence & Documentation – Configure Confluence pages, integrate Jira dashboards, and document Jira-related processes.
- Workshops & Training – Conduct Jira/Confluence training sessions on best practices, tools usage, and new features.
- Enterprise Process Enablement – Align and streamline project configurations to standardize workflows across teams.
Top Skills Required:
- Jira Administration & Atlassian Suite expertise (5 years)
- Business Intelligence & Process Optimization
- EazyBI & ScriptRunner Plugin Knowledge (MUST)
- JQL Expertise for Custom Dashboards & Reports
- Agile Methodologies (Scrum, Kanban, Scrumban)
- Strong Communication & Leadership Skills
Education & Experience:
- Bachelor’s Degree in a relevant field
- 8 years of professional experience
- 5 years administering Jira/Confluence in enterprise environments
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Long-Term growth potential
- 401k
- With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Salary : $70 - $80
