Network Field Technician - Broadband/Wi-Fi

Network Field Technician \ Broadband & Wi-Fi

Responsibilities & Requirements

• Install and repair telephone, video, broadband, and special services in fiber and copper networks.
• Set up fiber and copper enclosures and inside wiring per company standards.
• Locate and resolve network issues efficiently.
• Restore service during outages or interruptions.
• Use and maintain test equipment (e.g., OTDR, TDR) to ensure accurate readings.
• Perform fiber splicing with various splicing machines.
• Operate company vehicles (requires a valid driver’s license and insurability).
• Collaborate with other departments to benefit the company as directed.
• Be available for overtime, nights, weekends, holidays, and bad weather as needed.
• Work on a rotating schedule (e.g., Monday-Friday or Tuesday-Saturday) and participate in on-call rotations.
• Exhibit a positive attitude, strong teamwork skills, and provide excellent customer service.

Required and Desired Qualifications

• Associate degree in a relevant technical field or equivalent experience.
• Willingness to travel for training (overnight stays may be required).
• Strong verbal communication skills and attention to detail.
• Ability to work efficiently under pressure in a technical environment.
• Adherence to safe work practices at all times.
• Knowledge of fiber and copper color codes.
• Experience with broadband technologies (e.g., DSL, FTTx, Wi-Fi) is preferred.
• Physically capable of ladder/pole climbing, lifting over 100 pounds, stooping, crawling, and kneeling.
• Must not be color-blind.

Other Requirements

• Valid driver’s license with a clean driving record.
• Pass background screenings.
• Reliable transportation.
• Own basic technician tools.