What are the responsibilities and job description for the Network Technician position at NextGen | GTA: A Kelly Telecom Company?
This role is 100% Remote.
What a Network Technician will be doing
Manage all AAV (Alternate Access Vendors / Telco) trouble tickets necessary to support the several backhaul integration projects being managed by the MITBH (10G BWU, CSR Rehomes, CIR Upgrades, etc.).
Manage inbound calls from AAV vendors requesting support to troubleshoot circuit issues.
Working with AAV / Telco to test and turn up new AAV circuits.
Track, and report all activities daily.
What we are looking in a Network Technician
Bachelor’s degree in computer science or electrical engineering and / or 5 years equivalent work experience in telecom network infrastructures.
Technical experience working with AAV / Telco regarding the test and turn-up of new AAV circuits, including troubleshooting testing issues (i.e. NOC experience, circuit testing, and troubleshooting).
Prior experience with order management & AAV maintenance tickets is a MUST.
Familiar with RFC 2544 testing requirements and methodologies.
Familiar with modern wireless network architecture.
Strong ability to independently drive issues to resolution.
Strong communication skills and ability to adapt in a dynamic environment.
Ability to accurately report, track issues, and perform research using various systems.
Proficient with Microsoft Office Suite, MS Windows products, and databases. (MS Excel, Incubator, MS SharePoint).
Experience with systems such as Spirent / VisionWorks, SLIPED, ATOMS, Pronghorn, and PIER is preferred.
Desire to work in a fast-paced environment and handle multiple tasks with minimal direct supervision.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Network Technician?
Sign up to receive alerts about other jobs on the Network Technician career path by checking the boxes next to the positions that interest you.
