Product Manager III

We are looking to hire a Product Manager III in Philadelphia, PA.

office 3 days a week

JOB DUTIES:

• This role for product manager will focus on new telephone equipment to support Business Voice Edge and CB Global product lines.
• Work on launching new devices from Poly and Cisco while at the same time reducing the overall offering (SKUs) for CB Global.
• Additionally, ability to update/create documentation for a BYO device for CB Global. Launch activities include creating/sharing vision with End-to-End teams, identifying sales talking points/collateral, and operational and customer care support definitions.
• There is a lot of opportunity for this person to consolidate the CB Global offering, while at the same time introduce new devices/functionality to customers.
• Candidate will be expected to be in office 3 days a week in Philadelphia.
• The product manager will have support of an experienced product lead.
• There will also be a small team with a program manager for each effort, a sales ops analyst to create sales processes, and an operations business analyst for operational processes.
• The extended team will include software engineers, product engineers, network engineers, security, compliance, legal, marketing, training, pricing and promotions, and sales enablement resources.
• Candidate should have experience and comfortable with: Unified Communication products.

Key Skills:

Product Manager (PM Level 3) specializing in voice/edge equipment (business phones)

Responsibilities:

• Hands-on experience with phone equipment (ability to understand and troubleshoot)
• Strong understanding of voice technology and related industries
• Communication & Collaboration:
• Excellent presentation skills
• Ability to effectively communicate with various teams (sales, operations, engineering)
• Strong interpersonal and collaborative skills
• Product Management Experience: 3-5 years of experience as a Product Manager

Ideal Candidate Profile:

• Industry Experience: Experience with companies like RingCentral, 8x8, Vonage, or Cisco (Webex/devices)
• Technical Skills: Prior experience with Polycom and Cisco devices is a significant plus.
• New Equipment:
• Research and onboard new devices (primarily Polycom and Cisco)
• Provide guidance and expertise on new equipment implementations
• Device Support:
• Develop supporting documentation
• Streamline the current device list

What you didn’t know about us:

• Competitive salary
• Health, Dental and Vision Benefits
• Short/Long Term Disability and Critical
• Care/Illness Protection
• Life Insurance and Retirement Plans
• Employee Assistance Program
• With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
• We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
• We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
• We give 24/7 Support. We are in this together. We
• provide around the clock availability, competitive employee
• benefits, and continuously check-in to make sure things are going smoothly.
• Check out our Glassdoor page!