Technician-Systems Engineer III

Technician-Systems Engineer III – Newport News, VA-

(Onsite – 5 days per week)

Work Schedule: Willingness to work nights occasionally

Role Overview:

As a Network Performance Engineer, you will be responsible for the advanced installation, operation, and maintenance of switching, data communications, and peripheral equipment associated with the Mobile Switching Center (MSC). You will work on multi-functional projects alongside highly skilled team members to drive positive business impact.

Key Responsibilities:

• Coordinate installation, testing, and troubleshooting of voice and data network platforms and transmission facilities (e.g., dark and lit fiber services, Gigabit Ethernet Services, OCn, T3, T1, DS0).
• Maintain system applications using traffic and capacity monitoring tools to track errors and optimize network performance.
• Monitor Building Automated Systems (BAS) to maintain operations of network equipment (e.g., AC/DC power systems, HVAC systems).
• Ensure a secure operating environment for vendor safety and network integrity.
• Update daily logs with site-specific information to track network changes.
• Compose reports for system documentation, ensuring compliance with environmental and safety standards.
• Assist with cell site build programs and switch inventory management.
• Identify and implement process improvements or automation opportunities.

Required Qualifications:

• Associate's degree or 2 years of work experience.
• 5 years of relevant experience.
• Ability to meet physical requirements with or without reasonable accommodation.

Preferred:

• Bachelor’s degree in engineering, Computer Science, or a related field.
• Experience with wireless networks.
• Certifications such as CCNA, CCNP, JNCIA, or NRS.
• Experience with automation/scripting (e.g., Python, Ansible).
• Knowledge of LAN/WAN switching and IP routing protocols.
• Proficiency in using electronic test equipment.
• Knowledge of transmission facilities (e.g., OCn, 10G, OC48, T3, T1, DS0).
• Experience with Linux operating systems and telecommunications networking.
• Familiarity with DC power rectification and battery systems.
• Experience with Ericsson, Samsung, Ciena, or Nokia equipment.
• Strong project management skills.

Must-Have Skills:

• Support for capital projects (eNSE Router Migrations, Bandwidth Upgrades).
• Ability to perform software upgrades on routers and equipment.
• Proficiency in monitoring and troubleshooting circuit issues.

What you didn’t know about us:

Competitive salary

Health, Dental and Vision Benefits

Short/Long Term Disability and Critical Care/Illness Protection

Life Insurance and Retirement Plans

Employee Assistance Program

With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!

We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!

We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.

We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!

Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law.

For more information click Equal Employment Opportunity is the law.

You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.

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