What are the responsibilities and job description for the Bilingual Mortgage Loan Officer (English/Spanish) position at NextGen Mortgage?
Company Description
We are a highly respected local mortgage broker licensed in New Hampshire, Massachusetts, Maine, and Florida. Our dedication to providing exceptional service to both our customers and industry partners has earned us an A rating with the Better Business Bureau and 5-star reviews across platforms like Google and Facebook. Join us and be part of a team that values excellence and customer satisfaction above all.
Overview :
Join our dynamic team, where we pride ourselves on delivering exceptional service to our clients. We are seeking an experienced, bilingual Loan Officer (English / Spanish) to manage and nurture relationships with our established real estate office partners and efficiently handle inbound leads from Realtor.com.
Key Responsibilities :
Cultivate and maintain strong relationships with established real estate offices, ensuring seamless collaboration and referral flow.
Manage and convert high-quality inbound leads from Realtor.com, providing tailored mortgage solutions to meet client needs.
Conduct thorough client consultations in both English and Spanish to assess their financial situation and recommend the most suitable mortgage products.
Guide clients through the mortgage application process, ensuring a smooth and timely closing, while effectively communicating in both languages.
Stay up-to-date with industry regulations, market trends, and product knowledge to provide informed guidance to clients.
Work collaboratively with our team to meet or exceed monthly sales targets while maintaining the highest standards of customer service.
Qualifications :
Proven experience as a Loan Officer, with a strong track record of managing real estate office relationships.
Fluent in both English and Spanish, with the ability to effectively communicate complex information in both languages.
Demonstrated ability to manage and convert inbound leads effectively.
Excellent communication and interpersonal skills, with a customer-centric approach.
Comprehensive knowledge of mortgage products, underwriting processes, and industry regulations.
Ability to work independently and as part of a team in a fast-paced environment.
Why Join Us?
Work with a supportive and professional team that values your bilingual expertise.
Opportunity to leverage established real estate relationships and access a steady stream of qualified leads.
Competitive compensation package with performance-based incentives.
Continuous professional development and growth opportunities.
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