What are the responsibilities and job description for the Customer Service Agent position at NextGen Real Estate Co.?
Job Description
Job Description
This role is perfect for individuals who are passionate about customer service and eager to make a positive impact in the real estate industry. If you enjoy working in a fast-paced environment and thrive on challenges, we would love to hear from you. At Rose Carter Real Estate, we believe in fostering a supportive and collaborative workplace where every team member can grow and develop their skills while making a meaningful contribution to our clients' real estate journeys.
Responsibilities
- Serve as the first point of contact for clients seeking assistance in real estate transactions
- Respond promptly to customer inquiries via phone, email, and in person
- Provide accurate information regarding property listings, pricing, and services
- Assist clients in scheduling property viewings and consultations with agents
- Manage and resolve customer complaints or issues in a professional manner
- Maintain accurate records of customer interactions and feedback
- Collaborate with real estate agents to facilitate a smooth transaction process
- Keep abreast of industry trends and local market conditions to offer informed advice to clients
Requirements
