Office 365 Jr. Administrator -100% ONSITE(Local to DC/MD/VA Area)

We are looking for a Office 365 Jr. Administrator (Min 3 yrs Exp) ONSITE (In Person Interview).

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 8-20 Months

Work Address:Washington DC 20005

Immediate interviews – (In Person Interview)

Please Note this position is 100% ONSITE

Local Candidates ONLY.

Position requires “in-person” interview for selected candidate(s).

We are seeking a highly skilled and motivated Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft Office 365 environment and provide end-user support for Microsoft Office 365 services.

Complete Description:

seeking a motivated and detail-oriented Microsoft Office 365 Junior Systems Administrator to support the District’s Microsoft 365environment. The Junior Administrator will assist with the daily management and troubleshooting of Microsoft 365 services, with a focus on providing responsive and effective end-user support.

Key Responsibilities:

· Provide support to end-users for Microsoft 365 services, such as Exchange Online, Teams, SharePoint, OneDrive and Intune.

· Address and troubleshoot client-side issues related to Microsoft 365, handling escalations from Octo Helps and working to resolve tickets efficiently.

· Escalate complex or unresolved issues to senior administrators and other relevant IT staff as needed.

· Perform bulk activations, user setup, and license assignments within the Microsoft 365 admin center to support user onboarding and maintenance.

· Collaborate with senior administrators and IT team members to implement best practices, improve support processes, and enhance user experience.

· Develop and deliver user training on Microsoft365 features, and create documentation to help end-users maximize the platform’s capabilities.

· Actively monitor and report on system performance and security, identifying potential issues proactively to ensure smooth operation.

Qualifications:

• Well versed in Microsoft 365 administration.
• Experience with end-user support and troubleshooting for Microsoft 365 services.
• Experience with endpoint management usinb various MDM services, (Workspace One, Intune)
• Familiarity with Exchange Online.
• Ability to follow structured migration and onboarding processes.
• Strong communication skills for providing effective user training and support.

Minimum Education/Certification Requirements:

Bachelor's Degree or Equivalent Experience.

Job Types: Full-time, Contract

Pay: $20.00 - $40.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Office 365, Active Directory, Azure AD(Entra ID): 8 years (Required)
• troubleshoot MSOffice suite&account creation in AD&Entra ID: 6 years (Required)
• Azure AD Connect: 6 years (Required)
• managing Exchange&Active Directory permissions for users: 6 years (Preferred)
• supporting MS Office suite 2010/2013&2016 also Win 7/8/10/11: 6 years (Required)
• Troubleshooting Outlook client connectivity issues: 6 years (Required)
• Troubleshooting email delivery and email routing issues: 6 years (Required)
• Expert-level customer service&client-facing with Office 365: 6 years (Required)
• supporting and training end –users on Outlook: 6 years (Required)
• Expert knowledge in Outlook 2013, 2013, OneDrive, Teams: 6 years (Required)

License/Certification:

• Microsoft 365 Certified: Administrator Expert (Required)

Work Location: In person

Salary : $20 - $40