What are the responsibilities and job description for the Adopt Specialist Solution Consultant position at Nexthink?
Company Description
Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.
Job Description
Nexthink Adopt is transforming the digital landscape by empowering business leaders to harness the full potential of technology. Our platform enhances digital adoption through guidance, engagement, insights, and automation, boosting employee efficiency, providing executives with deeper visibility into digital usage, and maximizing the value of digital assets to drive successful digital transformation.
To support the growth of the Nexthink Adopt business in the US region, we are looking to expand our Solution Consulting team with an Adopt Specialist Solution Consultant. The Adopt Specialist SC will work closely with the Adopt Solution Sales Specialist team and with other Solution Consultants to generate new Adopt Solution sales revenue. This will be achieved through working with existing Nexthink Customers, leveraging Nexthink partners, and delivering pre-sales activities.
As an Adopt Specialist Solution Consultant, you’ll focus on creating and delivering innovative value propositions to executive and technical audiences by matching Nexthink Adopt’s capabilities to business outcomes. The role's primary purpose is to drive pre-sales activities in the local territory to achieve the company’s Adopt target sales revenue and growth.
The role:
- Help the Adopt Sales Specialist team qualify leads by using your deep knowledge of solution capabilities to address business issues and provide business value.
- Demonstrate how Nexthink Adopt solution can support overall customer initiatives and how this generates the business outcome.
- Conduct and manage demos, workshops, and proof of values.
- Work with the sales team to develop and execute a strategy to leverage existing Nexthink customers.
- Take a consultative approach with customers by understanding their challenges and future strategies to drive Nexthink Adopt usage and value realization.
- Work with multiple stakeholders in different functions with varying degrees of technical knowledge, and articulate the benefits of the solution in an appropriate way ; such functions might be Application Adoption and Digital Transformation leads, End User Computing, HR and business Application leads or IT Leadership who see where Nexthink Adopt can add value.
- Participate as a speaker in key company events and other marketing-related activities.
- Work with key internal stakeholders (account teams, marketing teams, and channel teams)
- Create & articulate compelling value propositions around the Nexthink Adopt solution
- 5 years of experience in a pre-sales role for a SaaS or product-led enterprise technology in a dynamic and competitive market
- Knowledge of Digital Adoption Platforms
- Proven experience of working with a sales organization and a track record of successfully meeting or exceeding assigned revenue goals.
- Proven experience as a key technical resource leading the introduction of new technology into a new market.
- Business acumen; ability to use business context to generate creative, pragmatic solutions to achieve business objectives.
- Entrepreneurial mindset that enables you to work autonomously with little guidance.
- Technologically savvy and able to learn Nexthink Adopt products, services, technologies and business quickly.
- Exemplary written, oral, and interpersonal communication skills
- Sense of innovation to define and adapt pre-sales methodologies and tools to customer context and needs
- Team player, able to thrive in finding solutions in a dynamic work environment.
- Knowledge of the DEX space is a plus.
We are 900 employees strong in 21 countries across 8 different time zones, speaking 70 languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words regarding diversity, equity, inclusion, and belonging in the workplace. Nexthinkers are multinational and multilingual and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
All your information will be kept confidential according to EEO guidelines.
Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.
In addition, we offer:
- 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
- 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
- 📚 Free access to professional training platforms to explore your interests and enhance your skills.
- 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
- 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
- 📣 Bonuses for referring successful hires after three months of continuous employment.
