Title Officer

Description

 NexTitle is a fast-growing Title and Escrow Company with multiple offices located across the PNW. Currently we are looking to grow our team in our Coeur d’Alene, ID location. Are you ready to grow your career and move to the next level? Then we need to talk! Together, we are building a company that strives to live into our values – Growth, Relentless Self Improvement, Be Kind, Be Different, Next Level Service, Connection – Building Relationships That Matter and Own It – 100% Responsibility. If this sounds like an environment that you might like, keep reading! 

NexTitle we want to help you write your story! 

Title Officer Duties and Responsibilities, but are not limited to the following: 

• Reviews preliminary title reports to determine insurability, with primary accountability for all title underwriting requirements

• Reviews and approves title in accordance with company procedures and guidelines determines curative requirements needed to insure the transaction

• Reviews customer instructions to determine whether instructions can be met within the limits of the policy requested and the scope of services rendered by the company

• Seeks out and interprets guidance from internal management and outside in order to create a clear to close status on complex files

• Proactively addresses inquiries from internal and external parties professionally and timely, rectifying issues immediately

• May assist with training recorders on approving recording packages and policy instructions

• Attests that all items from title reports, general index matters, and office notes are included in the policy package

• Determines document requirements for recordation, removal of exceptions from reports and policies and the needed documentation needed for the issuance of various title insurance products for specific risk coverage

• Title Officer reviews the search packages for accuracy; performs any additional searches for all documents affecting property according to standard underwriting guidelines

• Examines chain of title; identifies problems and notes requirements for correcting title; determines requirements and exceptions for issuing title commitments

• Requests over limit approvals according to company and underwriter guidelines

• Properly prices commitments, endorsements, policies and guarantees using appropriate schedule of fees and charges

• Title Officer receives and respond to customer inquiries; provides technical expertise to customer inquiries adhering to company and underwriting guidelines

• Consults with customers for verification of facts and details involving the property; takes responsibility for exceptional customer satisfaction.

Requirements

• Strong organizational skills, attention to detail and flexibility.
• Strong written and verbal communication skills to assist in delivering industry leading customer service
• Work well in a team environment
• Ability to be the primary point of contact, assisting to resolve all client issues
• Working knowledge of title industry systems and software, ResWare preferred but not required
• Ability to track, resolve and/or escalate time sensitive issues and document in processing systems

Required Experience:

· Minimum of three (3) years of residential resale and/or commercial experience in the title industry

· Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

Benefits:

· Medical 

· Dental

· Vision

· 401K

· Generous paid time off policies

Language Skills:

Strong communication and organizational skills. Ability to write and speak effectively. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from group of managers, clients, customers, and the public.

Mathematical Ability:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages. Ability to apply concepts of basic algebra.

Reasoning Ability:

Ability to quickly assimilate oral and written data to analyze facts and draw logical conclusions. Ability to deal with a variety of abstract and concrete variables.

Computer Skills:

High level of proficiency with computers, software including Microsoft Office products (Word, Excel, PowerPoint, and Outlook) and other technology.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk, sit and use a computer keyboard and mouse. The employee is required to talk and must be able to read documents in electronic and hard copy. The employee is occasionally required to stand and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. Frequent travel is required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate consisting of usual business office sounds including but not limited to computers, printers, telephones, and light foot traffic.

First Hawaii Title is not just a great place to do business, but a great place to work as well!

NexTitle and First Hawaii Title are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.