What are the responsibilities and job description for the Director of Operations position at NextMed?
The Director of Operations is a pivotal leadership role responsible for overseeing the daily operations, strategic planning, and overall performance of the company’s mobile lithotripsy services. This role ensures operational efficiency, regulatory compliance, customer satisfaction, and alignment with company goals. The Director of Operations will lead a team of professionals, manage resources effectively, and drive growth in a dynamic and highly regulated healthcare environment.
LOCATION
Tucson, AZ
WHO WE ARE:
NextMed takes pride in our innovative accomplishments and long-standing, professional relationships in the healthcare community. We use empirical data to hone our craft and deliver outstanding patient care. Why not take your career to the NextMed level and APPLY TODAY?
Key Responsibilities
Operational Leadership
- Oversee all aspects of mobile lithotripsy operations, including equipment logistics, technician scheduling, and service delivery.
- Develop, implement, and optimize operational processes to ensure high-quality service and efficiency.
- Manage relationships with vendors, hospital partners, and healthcare providers to ensure seamless service integration.
Team Management
- Lead, mentor, and develop a team of operational and technical staff, fostering a culture of excellence and accountability.
- Ensure proper training, certification, and compliance for all team members, including healthcare and equipment operators.
- Conduct performance evaluations and provide actionable feedback to enhance team effectiveness.
Compliance and Quality Assurance
- Ensure operations comply with all applicable healthcare regulations, industry standards, and company policies.
- Implement and monitor quality assurance protocols to maintain high standards in patient care and equipment functionality.
- Collaborate with the compliance team to address audits, inspections, and regulatory updates.
Strategic Planning
- Develop and execute operational strategies that align with the company’s short- and long-term goals.
- Identify opportunities for growth, process improvement, and cost optimization.
- Analyze market trends, competitor performance, and customer feedback to inform strategic decisions.
Technology and Equipment Management
- Collaborate with the biomedical team to ensure maintenance, calibration, and functionality of mobile lithotripsy equipment.
- Implement technology solutions to improve scheduling, data management, and reporting.
- Evaluate and recommend new technologies to enhance operational capabilities.
Qualifications
- Education: Bachelor’s degree in business administration, healthcare management, or a related field (master’s degree preferred).
- Experience:
- Minimum of 5-10 years of experience in healthcare operations, with at least 5 years in a leadership role.
- Proven track record of managing medical services or similar operations is highly desirable.
- Skills:
- Strong leadership and team management abilities.
- Exceptional organizational and problem-solving skills.
- Knowledge of healthcare regulations, including HIPAA, OSHA, and FDA guidelines.
- Proficiency in operational software and data analysis tools.
- Attributes:
- Strategic thinker with a hands-on approach to leadership.
- Excellent communication and interpersonal skills.
- Adaptable, resourceful, and driven to achieve results.
Compensation and Benefits
- Competitive salary based on experience.
- Performance-based bonuses.
- Comprehensive benefits package, including health insurance, retirement plans, and paid time off.
- Opportunities for professional development and growth within a dynamic organization.
- NextMed is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic.
