Strategic Operational Manager

Join the team redefining how the world approaches legal technology and eDiscovery at Nextpoint.

Hey, thanks so much for joining us! We totally get how exhausting job hunting can be, so let’s dive right in and share what we’ve got for you.

Who We are

Nextpoint delivers transformative software and services for all law-kind. Our award-winning team is 100% focused on making it simple, fluid, and affordable for law firms of all sizes to win the day, with streamlined ediscovery workflows, simplified case management, and best-in-class security at every point. Our secure, cloud-based solution lets teams begin document review in minutes with powerful data analytics tools, a user-friendly interface and collaborative access from anywhere.  Innovative case prep and presentation features exceed expectations of what smart eLaw software can do.

We’re problem solvers, simplifiers, and challenge seekers, all united by a shared goal: fostering a happy workplace and delivering great results for our clients. At Nextpoint, we value innovation, creativity, diversity, and initiative, thriving in a tech-forward environment where our team enjoys coming to work. If you thrive in a relaxed, informal setting and love taking on new challenges, Nextpoint is the perfect place for you to grow and be rewarded.

Where and how you can work

Ravenswood is the home to our headquarters in Chicago, Illinois. We take pride in having a friendly, open office life that is relaxed and honest. We truly want you to come to work as your whole self. As a flexible-first organization, this role requires the Strategic Operations Manager to be onsite at the office two-three days a week. 

What you’d be doing in this role

As a Strategic Operations Manager at Nextpoint, you’ll play a key role in driving operational efficiency and aligning processes with our business goals. You’ll collaborate across departments to develop and implement strategies that improve productivity, streamline operations, and foster growth. Along the way, you’ll apply your strategic thinking and leadership skills to optimize workflows and ensure success across the organization.

We’re looking for someone who is highly skilled, results-oriented, and thrives in a fast-paced environment. You have a knack for analyzing complex systems, a passion for driving continuous improvement, and the ability to lead teams through change. If you succeed in this role, you’ll be instrumental in shaping the future of our operations and contributing to the long-term success of our organization.

The impact you’ll make

• Develop and Execute Operational Strategies
  You’ll design and implement strategies that align with organizational goals, driving operational excellence and long-term success.
• Collaborate with Leadership: You’ll work closely with senior leadership to identify growth opportunities, streamline processes, and implement cost-saving initiatives that enhance organizational efficiency.
• Optimize Processes for Efficiency: You’ll analyze current workflows, identify areas for improvement, and implement new tools and technologies to increase productivity and reduce costs.
• Foster Cross-Department Collaboration: You’ll partner with teams across the organization to ensure smooth integration of strategies, promote clear communication, and align departmental goals with business objectives.
• Monitor Key Metrics: You’ll track objectives, key results (OKRs), and other performance metrics to assess success, identify challenges, and guide data-driven decision-making.
• Manage Budgets and Resources: You’ll assist in budgeting and resource allocation, ensuring operations are cost-effective and aligned with financial goals.
• Mentor and Lead Teams: You’ll guide and support team members, fostering a collaborative and inclusive culture, conducting performance evaluations, and providing constructive feedback to drive individual and team growth.
• Leverage Data for Continuous Improvement: You’ll utilize data to identify trends, optimize workflows, and refine strategies, ensuring operations remain agile and effective.
• Ensure Seamless Implementation of Initiatives: You’ll oversee the successful execution of operational initiatives, ensuring timely delivery and high-quality outcomes.
• Stay Organized with Tools: You’ll utilize project management systems and tools to track progress, manage tasks, and ensure operational initiatives stay on schedule.

Your expertise
You’ve got 5 years of experience in operations management or a strategic role, ideally in a fast-growing organization. If you’ve worked on process optimization or operational strategy in dynamic environments, even better.

Skills and Abilities

• You’re a natural leader with a proven ability to guide and inspire teams while fostering collaboration and achieving goals.
• You’ve got a knack for crafting and executing operational strategies, analyzing data, and optimizing processes to drive efficiency and growth.
• Numbers don’t scare you—you have a strong financial acumen and hands-on experience with budgeting, resource allocation, and forecasting.
• Communication is your superpower. Whether in writing or conversation, you know how to get your point across clearly and effectively to diverse audiences.
• You’re a strategic thinker who thrives on balancing long-term planning with the demands of day-to-day operations.

Key Competencies

• You’re a problem-solver at heart. When challenges arise, you’re quick to find solutions and keep things on track.
• You’re energized by fast-paced environments, able to juggle multiple priorities with ease, and always ready to take the initiative.
• Collaboration is your thing—you love working with others, and your team-first mindset makes you a trusted partner.
• You have a sharp eye for detail and are laser-focused on delivering results and driving efficiency.
• You’re analytical and data-savvy, always leveraging insights to make informed decisions and optimize performance.

What we bring to the table besides salary

• Competitive pay that matches your experience
• Flexible hybrid schedule (2-3 days in-person) 
• PPO Health Plan, plus Dental and Vision coverage
• FSA options for health, dependents, and transit
• Generous PTO, paid holidays, and extra perks like flexible summer hours, quarterly mental health days, and floating holidays
• Annual professional development stipend to keep growing
• Monthly flexible benefit stipend to spend on what matters to you
• 401k plan with matching
• Free lunch in the office Monday through Wednesday, plus a stocked kitchen and bar!
• And more good stuff!
• Most importantly, we offer a psychologically safe and inclusive environment where everyone feels welcome and supported.

Don’t just take our word for it that we’re awesome!

• 50 BEST STARTUPS TO WORK FOR IN CHICAGO, IL 2024
• 100 BEST PLACES TO WORK IN CHICAGO, IL 2024
• 50 BEST STARTUPS TO WORK FOR IN THE US 2024
• Glassdoor
• G2
• Capterra 
• Nextpoint Culture

Equal Opportunity Employer

Nextpoint is an equal opportunity employer. We strive to foster a diverse workplace, actively seeking to recruit, retain and promote people of color and LBGTQ candidates. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. If you are interested in our company we encourage you to apply even if you do not see an applicable job description, as we are growing fast and are always on the lookout for high performing, curious, entrepreneurial-minded individuals to join our team!