Nextran Truck Centers

Parts Counter Sales - Decatur, Illinois

Are you looking to further develop your profession into a career? Are you driven by opportunity?

Nextran Truck Centers is hiring!

Our Employees Benefit from:

Career Paths || Network of 25 Dealerships || Disability Insurance || Paid Time Off || Nextran Paid Life Insurance

Family Centered Values || Medical and Dependent Care FSA || 401(k) Retirement Plan with Match || Company-Paid Holidays || EAP

Great Medical, Dental, & Vision Benefits || Social Responsibility Opportunities || 28 Years of Industry Experience || Professional Growth

Wage: $18.00 – 22.00/hour

wage will be based on an individual’s skills, certifications, education, and years of experience

Work Hours: Monday – Friday 7:00 a.m. – 5:00 p.m.

Apply Before: February 28, 2025

Drug Testing required

Background Check required

Physical Abilities Test required

The Counter Part Sales is responsible for selling parts to all customers over the counter, through the shop, or on the phone in a friendly and efficient manner.

Essential Duties

Parts Counter Sales

• Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Answer phone calls, providing price quotes and other information.
• Provide and high level of service to internal and external customers.
• Pull and fill orders from stock.
• Locate out-of-Stock parts from outside sources and submit emergency orders as needed.
• Follow up on Back ordered parts.
• Replenishes assigned inventory.
• Assists Outside Sales Representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair orders.
• Receive payment from retail customers or obtain credit authorization.
• Ensure that all charge sales are signed by the customer.
• Ensure that all customers receive their copy of the invoice.
• Issue credit for parts returned, ensuring that the original invoice, or its number is available so that purchase and pricing can be verified.
• Make over the counter and telephone sales, invoice customers, and take payments.
• Assist customers in part selection, provide technical information, and advice.
• Suggest possible add-on items as appropriate.
• Promote sales by telephone, mail, and email.
• Keep counter areas clean and uncluttered.
• Other duties, as assigned.

Skills and Qualifications

• High School Diploma and/or GED
• 1 year of experience in parts counter sales, or an Associate’s degree and 1 year of experience in the industry.
• Valid Driver’s License
• Clean driving record
• Strong interpersonal and communication skills
• Computer proficiency

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers of employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to solve problems and deal with a variety of variables in situations with only limited resources. Ability to interpret a variety of instructions furnished in written, oral, or diagram form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is

• Regularly required to use hands to finger, handle, or feel and reach with hands and arms.
• The employee frequently is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee is required to stand and sit for extended periods of time (hours)
• The employee must regularly lift and/or move up to 25 lbs., frequently lift and/or move up to 50 lbs, and occasionally lift and/or move up to 100 lbs.
• Specific vision abilities required by this job include close vision, and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is frequently exposed to vibration. The noise level in the work environment is usually loud.

We are a network of commercial truck dealerships committed to providing the best products and services through highly skilled associates who are focused on delivering the lowest life-cycle cost to our customers. Spanning the Southeast and Midwest United States, we provide sales, parts, and service for several leading brands, including Mack, Volvo, Isuzu, GMC, Ford, Hino, and Kalmar Ottawa. EEO Employer

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