Product Manager @ Chicago IL Hybrid. .

POSITION RESPONSIBILITIES:

• Provide day to day support for 4 portals and maintain multiple applications looking for ways to improve the platforms and build system efficiencies
• Bring the voice of the customer (internal and external) into the design and prioritization of enhancements.
• Create the roadmap for the various application enhancements based on guidance from FORG, resources, and budget.
• Ensure the development team has a thorough understanding of even the most complex requirements.
• Inspect completed work against requirements, customer needs, and business needs.
• Evolve and optimize features based on ongoing feedback.
• Gather and evaluate application needs through interviews and requirements gathering sessions, including customer usability sessions.
• Effectively communicate project status to team members and stakeholders in a timely and clear fashion
• Liaise with project stakeholders on an ongoing basis to communicate status, new developments, acquire approval and buy-in, and gather feedback.
• Manage small projects that span across multiple applications including Renovations, Brand Health Portal, Hy Link, and Hy Quality.
• Hold daily stand up calls and manage the development team via Jira or other agile tool.
• Develop and maintain project schedules to be used in tracking project milestones, dependencies, and deliverables. Identify and manage project dependencies and critical path.
• Track completion of tasks and follow up as needed to ensure timelines are met.
• Capture feedback from users and document changes for the product backlog. Also, assist in providing clear, thorough requirements and product specifications for the backlog.
• Create and maintain project documentation including but not limited to testing plans, training materials, presentations, standard operating procedures and communication plans
• Perform product testing, issue management, documentation, escalating when necessary, and ability to take corrective action.
• Develop and deliver progress reports, proposals, and presentations at varying audience levels, including senior management.

EXPERIENCE AND QUALIFICATIONS:
Minimum of 5 years total work experience as a Product Manager.
Proficient in Office suite and agile tools (ie Jira/Smartsheet).
Excellent Communicator.

PREFERRED SKILLS:
Strong Product Manager skills (required)
Proficient in Angular (preferred)
Proficient in React (preferred)

EDUCATION:
B.S Degree in Hotel Management / Computer Science or 5 years relative work experience.