What are the responsibilities and job description for the Technical Support Engineer position at NextStep Recruiting?
Job Description
Job Description
NextStep Recruiting has partnered with a well-regarded alternative investment firm to find a Technical Support Engineer for their Dallas office. In this role, you will provide hands-on support in a fast-paced trading environment, leveraging advanced Microsoft solutions, networking, and automation tools. This position offers the opportunity to collaborate with seasoned IT professionals, deliver top-tier customer service, and help maintain a stable, cutting-edge infrastructure.
Required
- Bachelor’s Degree (preferably in Management Information Systems, Computer Science, or similar field) from a recognized institution
- 2–4 years of progressive IT support experience, ideally in an enterprise or high-pressure environment
- Solid understanding of Microsoft operating systems, Azure Active Directory, and Office 365
- Familiarity with networking fundamentals, VOIP, and video conferencing technologies
- Strong PowerShell skills for automating and managing systems
- Availability for occasional on-call or weekend support, plus willingness to travel as needed
- Ability to manage hardware deployments, troubleshoot system issues, and maintain security protocols
- Excellent verbal and written communication skills, with a focus on delivering superior customer service
- Physically able to lift and transport equipment up to 50 lbs
Preferred / Beneficial
If you or someone you know is a proactive, detail-oriented technical support professional looking to join a dynamic team, please apply right away!
NextStep Recruiting provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, or applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
