Clinical Program Manager

At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.

Nexus-Woodbourne Family Healing is a seeking a Clinical Program Manager that is well-versed with supervising behavioral health professionals that are fluent with providing adolescent and family-based behavioral counseling. 

The Clinical Program Manager is required to work ON-SITE. This is NOT a HYBRID or REMOTE role. 

Work Schedule is Monday - Friday - 9am - 5pm

Pay range starting at $86,000 - $90,000!

Sign-On Bonus - $2,500!

DBT certification & clinical intensive training provided (if needed)! 

Nexus’ Comprehensive Benefits Include:  

• 4 (Four) weeks paid time off (PTO) in the first year of employment
• 8 (Eight) paid floating holidays
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• Clinical Professional Development
  • Obtain and maintain clinical license
  • Complete continuing credit expectations
  • Receive professional training
  • Maintain membership with a professional association
• And much more!

Position Summary:  Our Clinical Program Manager manages daily operations on assigned program(s) and oversees, leads, and develops staff through effective leadership, communication, organization, and planning. This role is responsible for collaboratively meeting budgeted census projections while providing leadership to the Clinical team.

Primary responsibilities:

Clinical Planning & Service Delivery

• Develops, implements, and maintains operational and clinical policies, procedures and systems 
• Fosters a trauma-informed care environment
• Advances daily decisions, problem-solves, and provides hands-on direction of all staff
• Guides assigned staff in working toward and achieving the agency’s goals and objectives
• Continuously monitors client treatment and proactively implements improvements and enhancements as warranted
• Collaborates with agency leadership in evaluating long-term strategic changes that support the clinical process

Clinical Strategy

•  In collaboration with CQI (Quality), assesses and interprets service and performance data; identifies client and service trends, risk, outcomes, and compliance opportunities
• Maintains accountability and oversight of clinical processes, team performance, and service outcomes; may provide direct, individual, family, and group therapies to clients when applicable
• Facilitates the engagement, collaboration, questions and concerns of client and families
• Understands the training needs of the service area and agency
• Regularly assesses and reviews staff performance and functioning, client needs, and service requirements

Service & Treatment Plans

• Participates in the evaluation of prospective clients; ensures staff readiness and understanding of service area expectations
• Oversees the development and implementation of service and treatment plans
• Ensures client assessments are conducted, per established standards and guidelines
• Understands and abides by necessary licensing requirements and guidelines
• Ensures reports and records documentation are produced accurately and maintained in a consistent, timely, confidential, and professional manner

Employee Selection, Training & Performance Evaluation

• Actively participates in the interviewing and hiring process; orients, mentors, trains, and develops staff with organizational and licensing guidelines
• Monitors and facilitates the development of staff skills regarding service and treatment plans and the preparation and maintenance of client documentation
• Provides performance feedback to staff on an ongoing basis and conducts formal, performance evaluations 
• Models, supports, and provides mentorship on the Nexus philosophy and treatment modalities
• Consults with Human Resources regarding employee corrective action or performance improvement opportunities

Staff Monitoring & Service Area Policy

• Ensures confidentiality regarding client background and treatment
• Adheres to and monitors compliance with safety and health codes and procedures for staff, clients, and the facility
• Regularly conducts inspections of service areas and reviews the client records
• Demonstrates acceptance and respectfulness of clients and coworkers toward diversity including gender, race, age, culture, ethnicity, class, religion, sexual preference, disability, and gender identity

Required Education and Licensure

• Master's degree in Social Services, Social Work, Clinical Counseling, Psychology, or clinically related field 
• LCPC, LCSW, LCSW-C licensure
• Experience in adolescent, adult, and family-based behavioral counseling and/or clinical experience 
• Valid driver’s license required. Must meet state regulating agency and Nexus Home Office driving requirements

Preferred Education and Experience:

• 5 years of experience in adolescent, adult, and family-based behavioral counseling and/or residential experience preferred
• 2 years supervisory experience preferred
• LCPC or LCSW-C licensure level (ability to provide clinical supervision to staff)

ICARE Values & Behavioral Competencies:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive and accurate
• Excellence: Demonstrating quality results that surpass ordinary standard

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

APPLY TODAY TO BE CONTACTED TODAY BY OUR RECRUITING TEAM!  When you work at Nexus, you have the opportunity to changes lives - including your own. 

Key Words: "Clinical Program Manager", "Clinical Counseling", "Psychology", "Adolescent Behavioral Counseling", "Family-Based Behavioral Counseling", "DBT", "#LI-Onsite"

Salary : $86,000 - $90,000