Family Responder

Nexus-FACTS is excited to add a Family Responder for its innovative Family Response and Stabilization Services (FRSS) program!

This program crisis provides response and stabilization services to Hennepin County families with youth ages 0-18 everyday, 365 days a year, 24/7! Crisis need is defined by the family and services are driven by family’s cultural, community and clinical needs. Our Family Response Team de-escalates and addresses the immediate concern with the goal of responding in-home within one hour.

Our Family Response Team connects family with other supports with option of eight-week stabilization services to help promote well-being of the family.

Responsibilities:

• Believes in and is inspired by the power of community work; delivers best-practice service throughout community settings as needed
• Identifies resources available and shares knowledge with family and providers on trauma exposure, its impact, and trauma focused
• Creates a high-touch experience for every client and family served and provides a timely response to requests for service
• Screens for trauma exposure and difficulties to be addressed and demonstrates competence in using screening tool results to enhance outcomes
• Develops and maintains community contacts and resource building with liaison relationships for seamless referrals
• Establishes a plan for families based on assessment with clinical supervisor oversight and emphasizes continuity of care and collaboration across youth service
• Communicates with client’s family and team regarding crisis support and stabilization
• Connects family system to resources with a warm hand-off in the determined priority areas; links client or family to crisis services if required
• Understands the potential for secondary traumatic stress and practices self-care strategies to mitigate these effects
• Exhibits clear, professional, respectful, and effective communication when interfacing with clients, coworkers, families, and external contacts and willingly shares knowledge, information and resources
• Emphasizes and supports cultural connections and supports multiple modalities of healing
• Provides complete and required documentation, within established timelines relating to planning and stabilization
• Complies with local office procedures for referrals and service; maintains high degree of ethical conduct, integrity, and confidentiality

Required Education and Qualifications

• Bachelor’s degree in a helping field such as Social Work, Counseling or other Human Service field required. Pertinent equivalent community work and experience will be considered.
• 1 years’ experience in crisis assessment and de-escalation, behavioral intervention, and/ or direct work with youth and families.
• Valid driver’s license and car insurance

Nice to Have:

• Experience in crisis/mobile/residential or community work with children/youth and families
• Experience working within home and/or community settings
• Experience working in diverse communities and populations
• Bilingual candidates encouraged to apply! (Spanish and Somali speaking preferred)

Travel and Work Environment

• Use of personal vehicle for regular local business travel will be required to support the clients and agency business offices or company sponsored events may be required.
• This is a hybrid position requiring in person, remote, and on the road. 

Schedule and Pay:

• Weekends required
•  Scheduling between hours 7am-11pm
• $52,000 a year!

Nexus’ Comprehensive Benefits Include:

• Four weeks paid time off (PTO) in the first year of employment
• Multiple options for health insurance coverage
• No-cost life insurance
• Short/long-term disability insurance
• 401k match
• NEW – Talkspace Therapy Benefit for the whole family
• NEW – Hinge Health Benefit for the whole family
• NEW – Carrot Fertility Benefit
• Tuition assistance and training opportunities
• Advancement pathways and internal promotion
• And much more!

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

Our ICARE Values:

• Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern
• Agility: Exhibiting flexibility and adapting quickly
• Responsiveness: Being quick, positive, and accurate
• Excellence: Demonstrating quality results that surpass ordinary standards

APPLY TODAY TO BE CONTACTED BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to change lives — including your own!

Keywords: "Responder", "Family Responder", "Mental Health", "Social Work", "Community Work", "Crisis Assessment", "Community", "Family Support", "Crisis Intervention", "Caring Career"

Salary : $52,000