What are the responsibilities and job description for the Vendor Service Supervisor position at NFI Industries?
The Vendor Service Supervisor is responsible for approving, tracking and monitoring the quality of all outside repair work at NFI Industries sites that are not handled by an NFI Maintenance facility. This role relies on overall maintenance and transportation knowledge to quickly identify the problem and to have the equipment repaired as quickly and cost efficiently as possible. Provides leadership and support to the Vendor Services teams. This position reports to the Sr. Manager of Maintenance Support.
Responsibilities
- Approves all necessary repair work.
- Coordinates and follows up with vendors to arrange and complete work.
- Inputs all repair information into maintenance system.
- Train, instruct and mentor newer team members.
- Recognize maintenance issues, define cause and determine a solution in timely basis.
- Provide weekly and monthly reporting to the Sr. Manager of Maintenance Support.
- Will supervise a team of 6-8 employees.
- Provides on-going feedback and support to improve performance.
Qualifications
- At least 3-5 years’ experience in truck repair and/or forklift procedures or purchasing
- Computer applications using MS Office
- Prior experience in management and technical/operations mechanics
- Excellent negotiating skills
- Excellent oral and written communication skills
- Excellent technical skills
- Excellent mathematical and analytical skills
- Ability and availability to work irregular or extended hours including nights, weekends and potentially holidays as needed
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
