Network Voice Engineer I
Pay Range : $45,793- 79,148.00 annually
Job Description : Your Piece of the Puzzle
As NFM's Network Voice Engineer I, you will be responsible for ensuring the stability, integrity, and efficient operation of in-house voice and network infrastructure that support core organizational functions. This is achieved through the installation, configuration and maintenance of Voice over IP systems and platforms (e.g., voice, data, wireless, etc.).
This is a remote position requiring the candidate to reside in one of the following states : NE, IA, MO, KS or TX.
- Applicants must be currently authorized to work in the USA on a full-time basis. NFM will not sponsor applicants for work visas for this position.
Job Duties : A Day in the Life
Monitor : Ensure voice platform stability through Installation, setup, and configuring complex physical and virtual machines, routers, and security appliances for access to vital business applicationsExamine : Investigate system problems and outages, scheduling upgrades and collaborating with Infrastructure technical leads and subject matter experts to maximize voice platform performanceEnsure : Maximize voice platform performance by monitoring voice metrics, user experience, and peripheral system uptime; provide proactive support to identify and remediate platform issues prior to impacting user experienceCommunicate : Report voice platform operational status to leadership by gathering and prioritizing informationImprove : Uphold and enhance job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizationsYour work will directly impact our ability to help people create a lifestyle they love, for the people they love - because that's what we love.
Qualifications : Can You Check These Boxes?
Bachelor's Degree in IT related field or equivalent experience2 years of experience in VoIP, network, or systems administration or engineering preferred2 years of experience in general IT tech role, including Help Desk, Endpoint Support, or Web Support requiredCompTIA Network or Current Cisco Certified Network Associate (CCNA) strongly desiredKnowledge of current software protocols, and Internet standards, including TCP / IP, SIP, DNS, NAT, FTP, Network, and Security Protocols, etc.Working knowledge of network and PC operating systems, including Microsoft Windows Servers, AIX, UNIX or Linux a plusKnowledge of VoIP implementation and support in Cisco Unified Communication, PCCE, WebEx Calling and Contact CenterKnowledge of installing, configuring, and maintaining all manners of server hardware, end user devices and associated network equipmentCompetence with testing, flowchart, and data mapping tools and procedures, including Microsoft VisioValid driver's license and acceptable driving recordAbility to obtain additional certifications required by managementAbility to work nights, weekends, early morning hours based on business needsExcellent oral and written communication skillsStrong organizational skills and ability to multi-taskPre-employment screening includes, but isn't limited to, criminal background checkLI-REMOTE
Benefits : What's in It for You?
As a full-time member of our NFM Family, you will enjoy :
Same day pay - access to your earned pay on-demand, when you need it the mostCompetitive pay - generous annual increases up to 7%Inclusive culture – Because everyone who works or shops at NFM should feel right at homeHealth, dental, vision, life Insurance, short and long term disabilityPaid holidays (upon hire) and paid time off (after 90 days)Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)Virtual and in-person career development opportunities at all levelsPaid community volunteer opportunitiesTuition ReimbursementYou'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment optionNebraska Furniture Mart is an Equal Opportunity Employer
Salary : $45,793 - $79,148
