What are the responsibilities and job description for the Expo position at NGE?
NGE Texas is an American multi-brand restaurant (IHOP) operator headquartered in Texas. You contribute to our success by creating this exceptional experience for your team, customers and the community. To deliver the “NGE Way” environment for our customers you will provide friendly, personalized, and prompt service, quality beverages and products, and maintain a clean and comfortable store environment. Come for an interview, stay for a career!
Responsibilities
•Opens door for guests arriving and departing
•Greets (both arriving and departing) and seats all guests in a friendly manner and assists in maintaining the overall guest flow of the restaurant
•Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities
•Manages the Wait List when the restaurant is full
•Provides guest assistance to servers as needed
•Maintains a clean and organized work area and completes cleaning as assigned
•Fills out the feature board and inflates balloons
•Ensuring all food for guests and TOGOs are completed in a timely manner and delivered to tables within expected ticket times
•Ensure that orders are being cooked in a timely manner
•Ensure that orders are ready and not sitting in the window for an extended period
•Ensure that food is plated properly and matches the description of the order
•Ensure quick delivery of food using all available staff including yourself
•Performing proper procedures when bagging TOGO orders ensuring accuracy
•Keeping expo area clean and well-stocked during shift
•Also responsible for performing the following tasks when slow I.E. rolling silverware, bussing tables etc.
