Senior Manager, Planning & Performance, Commercial Lines (Hybrid)

Join Our Dynamic Team as a Senior Manager, Planning & Performance!

Are you ready to take on a pivotal role that drives the success and growth of our distribution channels? As a Senior Manager, Planning & Performance, you'll be at the forefront of shaping our customer engagement and ensuring our channels thrive. Your mission will be to build and maintain the value of our distribution network, overseeing all customer segments and aligning with our enterprise's strategic vision.

If you're a strategic thinker with a knack for driving results, we want to hear from you! Join us and be part of a team that is passionate about innovation, customer satisfaction, and achieving excellence.

This role will support all operating companies within American Family Insurance in Commercial Lines.

You will report to the Head of Strategy & Experience.

Position Compensation Range:

$97,000.00 - $164,000.00

Pay Rate Type:

Salary

Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates.

Primary Accountabilities:

• Cultivate Collaboration: Build a performance-driven culture by facilitating trust, transparency, and inclusion. Work closely with team members to set clear goals, provide constructive feedback, conduct performance assessments, and support ongoing development.
• Lead with Influence: Bring your expertise to the table and actively contribute to the leadership team within your division or department. Communicate and champion our organization's mission, vision, values, policies, and practices.
• Product Configuration Oversight: Take charge of product offerings and underwriting risk appetite, ensuring they align with market demands and organizational goals.
• Drive Underwriting and Agency Management: Implement and quantify actions that enhance underwriting and agency management, driving success and efficiency.
• Premium and Production Planning: Oversee the planning of premiums and production, utilizing analytical insights to inform key performance indicators and support line operations.
• Profitability and Growth: Provide critical insights to drive profitability, growth, and retention. Manage expenses and oversee financial performance to ensure sustainable success.
• Sales Analytics Leadership: Lead the charge in sales analytics to support regional and state execution. Identify target markets and develop strategies to optimize channel performance.

Specialized Knowledge & Skills Requirements

• •Demonstrated knowledge of insurance products in area of specialty.
• •Demonstrated decision-making based on use of data and financial analysis.
• •Demonstrated leadership, project management, change management, and personnel management experience.
• •Demonstrated experience providing customer-driven solutions, support, or service.
• •Demonstrated insurance product operations background in area of specialty.
• •Demonstrated management or leadership experience in area(s) of specialty.
• •Solid knowledge of process improvement methodologies.
• •Extensive knowledge of insurance business acumen, business planning, and financial skills.
• •Demonstrated communication and negotiation skills.

Preferred Skills:

• Extensive knowledge and experience in commercial lines insurance.

Licenses
•Not applicable.

Travel Requirements
•Up to 10%.

Physical Requirements
•Work that primarily involves sitting/standing.

Working Conditions
•Not applicable.

In this hybrid role, you will be expected to work a minimum of 10 days per month from one of the following office locations: Madison, WI 53783; Boston, MA 02110; Denver, CO 80112; Eden Prairie, MN 55343; Keene, NH 03431; St. Joseph, MO 64507; Phoenix, AZ 85034.

Internals are encouraged to apply regardless of location.
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We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

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Salary : $97,000 - $164,000