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Account Manager/Franchise Trainer

NGT Corporation – a Master Franchisee of the COVERALL brand
Harrisburg, PA Full Time
POSTED ON 1/13/2025
AVAILABLE BEFORE 4/2/2025

We're currently seeking a motivated and self-driven individual to join our team! The successful candidate will be responsible for ongoing communication with established customers, as well as training and developing our local franchisees. If you have prior customer service experience and a desire to expand your career, we want to hear from you!

About the Company

Founded in 1989, NGT Corporation became a master franchisee of the COVERALL® brand opened its first Regional Support Center in Baltimore, MD. Over the years, the company has grown its presence along the East Coast, establishing eight additional Regional Support Centers to better serve clients and foster business growth. Since 1985, Coverall has empowered thousands of individuals to build successful commercial cleaning businesses under the Coverall® brand. We provide Franchise Business Owners with comprehensive training and certification in our Core 4® Process, which is based on CDC and AORN standards for effective cleaning and disinfecting. This ensures they can deliver professional cleaning services that maximize the removal of dirt, germs, and bacteria from workplaces. With the demand for Coverall’s services at an all-time high, there has never been a better time or easier way to start your own Coverall commercial cleaning franchise.

Pay range and compensation package

50K Salary Plus Fuel / Cell Allowance & Commission Opportunities (average $3-$5k annually)

Coverall offers everything you need to succeed :

  • Annual raise program
  • Fuel / cell phone allowance
  • Commission incentive program
  • Industry leading training
  • Work-life balance
  • Fun family culture
  • Full range of benefits including medical, dental, vision, a matching 401k, and Aflac
  • Tropical Trip Incentive

Responsibilities

  • Ongoing communication to our existing customers, and documentation of calls
  • New customer set-up
  • Field and classroom training to our new and existing franchise base
  • Providing quotes to customers for additional services
  • Periodically loading equipment onto trucks
  • Qualifications

  • Account management preferred but not required
  • High school diploma required. Bachelor's degree preferred
  • Exceptional written and verbal communication skills
  • Strong training skills
  • Exceptional problem solving and time management abilities
  • Proficiency with computer, Microsoft Office Suite and internet
  • Must be able to lift 50 pounds
  • Valid driver's license and reliable transportation
  • About Coverall

    Come work for an international leader in the $89 billion-dollar janitorial service industry. A leading Franchisor in Commercial Cleaning Services for over 35 years, Coverall continues to be named a top Entrepreneur Franchise 500 company. Every customer is paired with a Coverall Franchisee, so you can feel good about connecting businesses in your community! As one of the largest janitorial service companies in the country, Coverall experiences exceptional growth year over year, and we’d love to speak with you about joining our team!

    Salary : $3,000 - $5,000

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