Houskeeping Supervisor

JOB SUMMARY

This position leads and motivate a team tasked with ensuring consistent high standards of cleanliness and service throughout the hotel. He/she will be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service.

EXPERIENCE

External:

· At least 1 year experience developing similar functions in other hotel chains, or related industries, NEW YORK UNION HOTEL preferred.

QUALIFICATIONS

· High school diploma or equivalent education.

· Fluency in local language is a must and knowledge of Spanish highly valuable.

· Working knowledge of various computer software programs (Microsoft Office, etc.).

KEY ACCOUNTABILITIES

Your tasks and responsibilities will include, but will not be limited to:

· Plan, schedule, and organize work to ensure proper coverage by the floor staff.

· Support floor staff in the cleaning and preparation of rooms, in case of urgency, incidence or need.

· Supervise common areas (lobby, lounges, hallways, etc.) and hotel rooms prepared and cleaned by floor staff (owned or subcontracted companies).

· Periodically organize the general cleanings of the hotel as well as communicate to the maintenance department the elements to be fixed.

· Collaborate with the reception department in the allocation of specific rooms based on the particular requirements or characteristics of the guests.

· Make the inventory and control of all the flooring department material (cleaning, amenities, etc.).

· Control the expenses within all areas of housekeeping and participate in the preparation of the annual departmental budget.

· Develop and implement procedures for managing quality of housekeeping and laundry services.

· Handle and monitor comments, suggestions and complaints from guests, creating and executing action plans.

· Supervise and carry out the tasks of preventive sanitary hygiene maintenance.

· Train team members

· Provide supervision, feedback and recognition to the team members on their performance and development.

PREFERRED SKILLS

· Strong leadership abilities

· Interpersonal and communication skills

· Results driven and focus on detail

· Excellent management and organizational skills

· Ability to work independently and as part of a team

ADITTIONAL INFORMATION

· You are required to check room status on shifts. This may include weekends and/or holidays. PM Shift required.

· Will report to the Director of Housekeeping.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• New York, NY 10016 (Required)

Ability to Relocate:

• New York, NY 10016: Relocate before starting work (Required)

Work Location: In person

Salary : $60,000 - $70,000