Demo

Customer Service Representative - PRN

NHC
Knoxville, TN Full Time
POSTED ON 3/19/2025
AVAILABLE BEFORE 4/17/2025

Position : Customer Service Representative - PRN

Pay : $15.00 / hr. - $20.00 / hr. - Depending on Experience

This position facilitates patient or client requests for hospice services within and outside the agency. Courteously transfers patient care giver to an on-call nurse.

Responsibilities :

  • Prepares specific reports and communicates on a regular basis with immediate supervisor and appropriate personnel.
  • Cheerfully and promptly handles inquiries or referrals for services.
  • Promptly identifies the caller's needs and takes proper action to see that those needs are handled.
  • Handles sensitive issues in a professional manner, is able to diffuse potential problems that may arise between patients, clients or employees.
  • Assists in maintaining efficient, accurate records regarding any and all pertinent information for insurance verification.
  • Participates in the performance improvement (PI) quality assurance program.
  • Assists with preparing and maintaining billing files.
  • Provides support for the Hospice Office Managers to ensure accurate and timely information required by the corporate office for billing, scheduling, and payroll.

Qualifications :

  • A high school graduate or the equivalent preferred.
  • Must be experienced with PC's and be familiar with common office software such as word and spreadsheets, etc.
  • Must be well organized and detail oriented.
  • Must be able to communicate clearly and comprehend written and verbal communications.
  • Must be able to function efficiently in a stressful work environment.
  • Caris Healthcare's mission is to provide hospice care with grace. Serving patients throughout the Southeast region, we support our team members, patients and their families with compassion, accountability, respect, integrity and service. If you are ready for a rewarding career with a company that offers employees a culture of integrity and excellence, consider joining the Caris Healthcare team.

    At Caris, you will have a career, not just a job. Our mission driven culture is evident by our current employees and the impact made on patients and families. All Caris team members commit to The Better Way, a list of promises we make to each other and our customers. The Better Way commitment is reflected in the benefits we provide.

    Full Time Benefits include :

  • Competitive Salary
  • Bonus Eligibility
  • Eligible for benefits within 60 days
  • Health Benefits (Medical, Dental, Vision); health spending account
  • Paid Time Off / Holidays
  • 401 (K) plan with company match
  • Paid Training
  • Mileage Reimbursement
  • Tuition Reimbursement
  • Flexible Scheduling
  • Career Advancement Opportunities
  • If you see yourself a good fit and want to join our team apply today! Caris HealthCare is an affiliate of NHC. EOE
  • Salary : $15 - $20

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Service Representative - PRN?

    Sign up to receive alerts about other jobs on the Customer Service Representative - PRN career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $41,527 - $53,091
    Income Estimation: 
    $47,809 - $60,449
    Income Estimation: 
    $59,001 - $77,833
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $35,979 - $45,091
    Income Estimation: 
    $41,527 - $53,091
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at NHC

    NHC
    Hired Organization Address Glasgow, KY Full Time
    Dishwasher for NHC HealthCare Glasgow Position : Dishwasher Come grow with us! NHC is searching for Dishwashers to join ...
    NHC
    Hired Organization Address Chattanooga, TN Full Time
    Next Class Starting January 2, 2025!! Thank you for your interest in taking the state certified nurse aide training prog...
    NHC
    Hired Organization Address Tullahoma, TN Full Time
    Overview National HealthCare Corporation is a leading innovator in the delivery of quality long-term care. Our company c...
    NHC
    Hired Organization Address Charleston, SC Full Time
    Position : Activity Assistant Are you looking to be a part of a team that assists in providing therapeutic programs whic...

    Not the job you're looking for? Here are some other Customer Service Representative - PRN jobs in the Knoxville, TN area that may be a better fit.

    Customer Service Representative - PRN

    National HealthCare Corporation (NHC), Knoxville, TN

    Customer Service Representative - PRN

    NHC and Affiliates, Knoxville, TN

    AI Assistant is available now!

    Feel free to start your new journey!