What are the responsibilities and job description for the Dental Lab Manager position at NHOMS PLLC?
Job Description
Job Description
Description :
Dental Lab Manager at NHOMS I MassOMS
Who We Are :
Join our innovative team at NHOMS | MassOMS and play an essential role in creating outstanding experiences for our clients, partners, and communities. By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success.
Our core values center around healing first for our patients. Members of our team approach each day with compassion for both patients and colleagues. We promote innovation on every level and ensure we are accessible to one another as we work as one team.
We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives - all while having a little fun!
Position Summary
The Dental Lab Manager will be responsible for overseeing the daily operations and performance of the dental lab. This role requires a strong background in management, operations, project management, and customer service. While dental-specific experience is not required, the ideal candidate will have experience in digital design, production processes, and quality assurance. The Dental Lab Manager will be accountable for all metrics related to lab processes, ensuring the delivery of high-quality products and services in a timely manner. They will be the primary point of contact for stakeholders, including the lab team, clients, referring offices, surgeons, and implant treatment coordinators.
Work Environment :
- The role will require both in-person and remote communication with various stakeholders.
- High-contact environment involving coordination between multiple teams and clients.
- Occasional hands-on interaction with lab processes and equipment.
Responsibilities include but are not limited to :
Oversee the daily workflow of the dental lab, ensuring timely delivery of high-quality dental products.
Supervise and support the dental lab team, ensuring all roles and responsibilities are effectively carried out.
Oversee and ensure strict adherence to quality assurance protocols to maintain high standards in lab outputs.
Plan and manage lab projects, ensuring deadlines are met while maintaining high-quality outcomes.
Act as the primary point of contact for clients, referring offices, and internal stakeholders regarding lab services and product status.
Oversee the appropriate billing and collections related to lab services.
Track, monitor, and report on all relevant metrics, including production timelines, product quality, client satisfaction, and financial performance.
Requirements : Experience :
Skills :
Education :
Benefits :
Our Commitment to Diversity and Inclusion
At NHOMS | MassOMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow. We believe in work-life balance and encourage our team members to work together, making a difference in our industry. A culture of innovation, diversity, and inclusion is the NHOMS | MassOMS way. Equality drives our spirit and fuels our creativity. We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self. Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger.
