What are the responsibilities and job description for the Specialist Analyst – Application Support position at NHS Ayrshire & Arran?
Flexible Location: Based throughout Scotland, NES is a remote friendly employer supporting office and hybrid working. We’re happy to talk about how you want to work.
Work Pattern: 2 Posts, Fixed Term, Full Time, 37 hours per week
Fixed-term or Secondment** until 31st March 2026
Who We Are
NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies.
Our Technology
We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud-based technology we deliver sustainable products and services for the future.
The Opportunity
We have an exciting opportunity for 2 highly skilled Specialist Analysts to join our small, talented, and growing team to collaborate and problem-solve complex technical challenges relating to the delivery of technology enhanced learning approaches across health and social care.
Do you want to play an important role in ensuring the organisation’s portfolio of digital solutions, tools and software products are supported and maintained for the benefit of staff across NES and NHS Scotland?
Do you want to play a part in the continuous improvement of efficient and effective digital services for a wide variety of stakeholders?
Do you enjoy working in a fast paced, multi-disciplinary environment?
Do you enjoy exploring the latest technological innovations?
Do you want to play an important role in delivering the NES Strategy, Digital Health and Care Strategy and Data Strategy for Scotland?
Working within the NTS Infrastructure and Operations Team you will have the opportunity to highlight your technical skills and enthusiasm for digital systems.
Does this sound like you?
What We Love To See
Specialist Analysts offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
It’s not essential to be in a Specialist Analyst role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact Pete Clarke, Principal Lead – Operations, pete.clarke@nhs.scot
Next Steps
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews (including a scenario-based exercise) will take place on 24th February – 25th February 2025. The scenario-based exercise topic will be sent to candidates selected for interview.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
Work Pattern: 2 Posts, Fixed Term, Full Time, 37 hours per week
Fixed-term or Secondment** until 31st March 2026
- For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.
Who We Are
NHS Education for Scotland (NES) is the national health board with statutory responsibilities to effect sustainable change through workforce development, education and training across the health and social care system in Scotland, while working at UK level with partner organisations.
NES Technology Service (NTS) has created a strategic programme for the transformation of digital based services to allow NES to become a leading digital organisation in Scottish Health, digital by default and fully aligned with the Scottish Government’s technology strategies.
Our Technology
We are in the business of providing safe, secure and innovative technology products and services that aim to improve outcomes across education, training, workforce, health and care in the public sector in Scotland. Using modern cloud-based technology we deliver sustainable products and services for the future.
The Opportunity
We have an exciting opportunity for 2 highly skilled Specialist Analysts to join our small, talented, and growing team to collaborate and problem-solve complex technical challenges relating to the delivery of technology enhanced learning approaches across health and social care.
Do you want to play an important role in ensuring the organisation’s portfolio of digital solutions, tools and software products are supported and maintained for the benefit of staff across NES and NHS Scotland?
Do you want to play a part in the continuous improvement of efficient and effective digital services for a wide variety of stakeholders?
Do you enjoy working in a fast paced, multi-disciplinary environment?
Do you enjoy exploring the latest technological innovations?
Do you want to play an important role in delivering the NES Strategy, Digital Health and Care Strategy and Data Strategy for Scotland?
Working within the NTS Infrastructure and Operations Team you will have the opportunity to highlight your technical skills and enthusiasm for digital systems.
Does this sound like you?
What We Love To See
Specialist Analysts offer a broad range of skills and experience, if you can offer some or all of these, we’d love you to apply:
- Experience supporting digital systems in a multi-site environment
- Experience of working in multi-disciplinary teams with various stakeholders
- Knowledge of cloud computing platforms, specifically Microsoft 365
- Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
- Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines
As a valued employee of NHS Scotland, you can enjoy an extensive range of benefits including:
- Life-work balance - with opportunities for flexible working and hybrid working
- Generous NHS pension scheme
- Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
- Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
- NHS discounts and more
Developing a successful national service for Scotland is impossible without ensuring we consider the diverse needs, perspectives and backgrounds of everyone in Scotland in our work.
We are focused on hiring the very best talent available for NES, and actively encourage applications from candidates of all backgrounds and aim to ensure everyone is treated fairly, with respect and has a positive recruitment experience – regardless of the outcome.
It’s not essential to be in a Specialist Analyst role right now. You may be returning from a career break (e.g. maternity, paternity, caring for others) or returning after working in another field. Your experiences elsewhere can bring a fresh perspective to our work.
If you are considering applying and feel it would be helpful to discuss this initially, please contact Pete Clarke, Principal Lead – Operations, pete.clarke@nhs.scot
Next Steps
- NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.
All applicants who are shortlisted for interview will be contacted by e-mail.
Online interviews (including a scenario-based exercise) will take place on 24th February – 25th February 2025. The scenario-based exercise topic will be sent to candidates selected for interview.
For further information please refer to the Job Information Pack below.
Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.
If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: EoS.ERRS@nhs.scot
