Demo

Care Transition Coordinator

NHS Management Services
Fayetteville, AR Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/4/2025

Care Transition Coordinator

Do you have a passion for using your sales and marketing skills in the healthcare world? Have you worked with an elderly population and their families helping them find the best care available? If so, we would love to have a conversation with you about joining our team as a Care Transition Coordinator.

The Care Transition Coordinator will be in the market approximately 80% of time and is responsible for generating and managing inquiries or referrals for assigned locations to position the company as the leader in services and provider of choice in the market. This person will create and implement an effective and measurable marketing plan that involves key facility management personnel, act as liaison between the facility, the Admissions and Marketing Coordinator and the referral community. They will monitor daily census results and adjust marketing plans accordingly. This employee will manage the referral approval process according to the Company Commit to Care guidelines and protocols. This position will also coordinate the entire admission process and assist the family with administrative questions.

Qualifications :

  • 2 years of successful admission process experience preferred
  • Experience in the long term care industry or managed care organizations required.
  • Community relations experience preferred.
  • Demonstrated ability to proactively anticipate the needs of discharge planners, case managers, physicians, other referral contacts, family members, responsible parties, and facility staff.
  • Must be outgoing, high energy with superb verbal and written communication skills.

Additional Responsibilities include :

  • Take interested families on tours of the facility
  • Complete admission paperwork
  • Verify insurance
  • Coordinate with hospital case managers
  • Utilize nursing skills to assist in the assessments to align admissions that support the goals of the facility.
  • Conduct market research and make marketing suggestions to the committee as a routine part of the job. He / she will coordinate marketing efforts of Admission Committee and the facility staff.
  • Evaluate resident / family satisfaction with admission process and facility
  • Act as facility liaison and representative at community / civic organization functions and keep abreast of changes in the market and direct members of the Admissions Committee regarding their participation in civic organizations and functions.
  • Pr eferred Qualifications :

  • Previous experience in admission process required
  • Ability to deal effectively with discharge planners, case managers, physicians, other referral contacts, families, responsible parties, residents, and staff
  • Demonstrate good customer service skills and public relations skills
  • Demonstrated ability to speak and present publicly
  • Demonstrated ability to work independently
  • Must be at least 18 years of age
  • Must speak, read, write, and understand English
  • Benefits :

    This position comes with an attractive compensation package that includes monthly incentives based on hitting goals as well as an attractive benefits package.

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