What are the responsibilities and job description for the Pharmacy Order Entry Specialist position at NHS Management Services?
Job Summary
We are seeking a highly skilled Pharmacy Order Entry Specialist to join our team at NHS Management Services. The successful candidate will be responsible for accurately and timely entering new and refill prescription orders into our pharmacy dispensing system, while ensuring compliance with Senior Care Pharmacy guidelines, state and federal regulations, and customer requirements.
Key Responsibilities
We are seeking a highly skilled Pharmacy Order Entry Specialist to join our team at NHS Management Services. The successful candidate will be responsible for accurately and timely entering new and refill prescription orders into our pharmacy dispensing system, while ensuring compliance with Senior Care Pharmacy guidelines, state and federal regulations, and customer requirements.
Key Responsibilities
- Enter new and refill prescription orders into the pharmacy dispensing system
- Perform order entry of ancillary nursing orders into the pharmacy dispensing system
- File documentation as required by pharmacy procedures and regulations
- Respond to customer inquiries as necessary
- Assist in other phases of computer operations, including medical records and billing transactions
- Assist pharmacist in communication with customers to obtain/clarify medication orders and patient information
- Assist in resolution of denied third-party insurance claims
- Locate medication from the pharmacy supply area, count out, and package in the correct system
- Pre-package medications according to standard procedures
- Label prescriptions accurately, including informational labels
- Assist with maintenance of an adequate inventory of medications and other supplies
- Assist with preparation of emergency kits
- Prepare compounds per physician's order under the supervision of a pharmacist
- Prepare medication for delivery to customers
- Accept ownership and accountability for the successful completion of assigned functions and achievement of goals
- Strive for compliance by all staff with internal controls and state and federal regulations
- Participate in the development and successful implementation of plans of improvement as indicated, recommended, and/or required by Supervisor, Director, or any other corporate or regulatory compliance consultant
- Provide training to other staff as necessary to successful job performance, consistent with company standards and expectations
- High school diploma or equivalent
- Valid Pharmacy Technician registration/certification (compliant with state regulations)
- Minimum one year of experience with prescription data entry
- Experience reading and interpreting prescriptions
- Consistent attention to detail
- Excellent customer service and phone skills
- Ability to work a flexible shift, including evenings and weekends
- Strong organization skills, including the ability to prioritize and manage multiple tasks in a dynamic environment
- Strong analytical skills, ability to quickly identify problems and find effective solutions
- Strong written and oral communication skills
- Ability to make independent decisions
- Ability to understand and interpret financial data
- Basic computer skills, experience with Microsoft Excel and Word
- Ability to work and produce results under pressure
- Ability to effectively and harmoniously interact with facility, management, and other employees at all levels, promoting teamwork and professionalism
- Must be capable of maintaining regular attendance
- Must be dependable and able to work with minimal supervision
- Must be at least 18 years of age
- Must be able to speak, read, write, and understand English
