What are the responsibilities and job description for the Inbound Call Center Assistant position at NI Features?
Are you a great communicator with a knack for problem-solving? Do you thrive in a fast-paced environment where customer service is the top priority? We are looking for a motivated Inbound Call Center Assistant to join our team.
In this role, you will be the first point of contact for customers, handling inquiries, providing information, and ensuring a smooth and professional experience. If you enjoy engaging with people and delivering excellent service, this is the perfect opportunity to start or grow your career.
What Youll Do :
- Answer incoming calls and respond to customer inquiries in a professional and friendly manner
- Provide accurate information about products, services, and company policies
- Resolve customer concerns efficiently or escalate issues when necessary
- Maintain detailed and accurate records of customer interactions
- Follow scripts and guidelines while adapting to different customer needs
- Collaborate with team members to ensure seamless service delivery
What Were Looking For :
Why Join Us?
If youre ready to build a career in customer service and thrive in a call center setting, wed love to hear from you. Apply today and take the next step in your professional journey!
