Quality Manager

JOB TITLE: Quality Manager

NIC Global is a single-source manufacturer providing turn-key mechanical and electromechanical assembly, expert sheet metal fabrication, and global sourcing of metal and plastic components. We provide products to great customers such as Philips, PACCAR (Kenworth & Peterbilt), Schweitzer Engineering Laboratories, Physio Controls, and Leviton to name a few. Our growing company employs nearly 600 people in Washington, Tennessee, Ohio, and Texas. We offer a competitive compensation and benefits package which includes health and dental insurance, 401(k) plan, and tuition reimbursement. Our fun, family-like atmosphere provides a great place to work where employees are celebrated through a wide variety of employee events and recognition programs. Visit us at www.nicglobalms.com to learn more. NIC Global is an equal opportunity employer.

JOB SUMMARY  

 Manages the overall quality system and its resources to meet or exceed customer and internal goals.  Multi-customer focused production environment, with highly diverse, and often, highly Operator dependent value streams.  This role will have the responsibility to understand, execute, edit if necessary, and validate compliance to quality standards as defined by the ISO/IATF and other evolving regulatory/compliance standards.  Leading a multi-shift Team of Quality Engineers, Technicians and Inspectors through quality defect detection, prevention and continuous improvement is critical to success.  While primarily a managerial role, this position will actively lead and participate in various manufacturing initiatives including continuous improvement projects (e.g., Kaizen), Corrective Action/8D responses, APQP new product launch, PPAP submissions, customer visits, supplier management activities (including visits), training of skilled personnel, and data analysis to improve quality functions.   Strong interpersonal skills with an ability to work both independently and collaboratively with direct and/or remote resources is required.

ESSENTIAL FUNCTIONS/DUTIES

• Works closely with peers to successfully implement and deploy customer and internal quality objectives effectively and efficiently.  
• Manages the development and analysis of statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy.  
• Coordinates quality control objectives with production procedures in cooperation with other managers to maximize quality, reliability, and minimize costs.
• Manages, through intermediate personnel, workers engaged in activities to ensure continuous control over materials, facilities, services, and products.   
• Plans, promotes, and organizes training activities related to quality systems and continuous improvement.  
• Heavy Interaction with customers regarding quality and design issues to reach successful resolutions.
• Drives continuous improvement and corrective action initiatives to meet internal and customer expectations with a focus on quality and efficiency.
• Responsible for ensuring compliance to ISO/IATF quality systems for multiple sites. 
• Responsible for APQP activities related to new product launches.
• This job description reflects the general nature and level of work being performed by people assigned to this position. Additional duties and responsibilities may be required, based upon business needs, at any time with or without notice.

QUALIFICATIONS

• Bachelor’s Degree from a four-year college or university or an equivalent combination of formal education, on-the-job training, and/or work experience.
• Minimum five (5) years of experience in a manufacturing environment in a leadership role.
• Experience working with manufacturing MRP/ERP systems. 
• Advanced PC application skills (Excel, PowerPoint, Word, Outlook, etc.).
• SPC software experience (JMP, Minitab, etc.).
• Strong problem solving and communication (verbal & writing) skills; ability to interface effectively with personnel at all levels, including external customers.
• Detail oriented, self-motivated, and organized.
• Hands-on experience with ISO/IATF quality systems.
• Six Sigma training highly preferred.   
• Lean Process understanding preferred.
• Strong working knowledge of APQP.