What are the responsibilities and job description for the Shift Supervisor position at Nice N Easy Grocery Shoppes?
The Shift Supervisor is a position of ultimate responsibility for an assigned store in the absence of the Assistant and or Store Manager. Provides support with ordering, merchandising and training.
The Shift Supervisor is responsible for the daily operation of the store, demonstrates expertise in all store responsibilities and role modeling excellence in customer service. To provide our customers with total satisfaction by offering competitively priced, high quality products and services in a clean, safe and friendly environment.
Candidates must have the knowledge, skills and abilities to perform the essential duties and responsibilities of the position of Shift Supervisor. Candidates must be able to be on call 24 hours per day, 7 days per week. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
ESSENTIAL DUTIES AND RESPONSIBILITIES (not limited to)
• Supervises employees engaged in sales work, taking inventory, reconciling cash with sales receipts, keeping operating records or preparing daily record of transactions for Accountant or performs work of subordinates as needed.
• Orders merchandise and prepares requisitions to replenish merchandise on hand
• Ensures compliance of employees with established security, sales and recordkeeping procedures and practices.
• Answers customer’s complaints or inquires
• Locks and secures store
• Effectively operates all store equipment
• Leads, motivates, inspires, trains, and coaches all employees
• Ensures store security and safety for all customers and employees. Promptly reports any incident
ESSENTIAL SKILLS AND EXPERIENCE
• Situational awareness
• Strong customer orientation
• Time management; including multitasking, productivity, and a sense of urgency
• Excellent interpersonal and highly effective communication skills
• High performance team building and strong team player. Demonstrates teamwork and the ability to enhance team members’ performance.
• Commitment to company mission and values
• Basic mathematical & computer proficiency
• Constructively deals with conflict
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedures manuals. Ability to write and correspond effectively, and possess the ability to speak effectively
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Must have the ability to compute rates, ratio and percents, must be able to interpret graphs, and ability to determine profit margins.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
• Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work longer than eight (8) hour shifts, reach, climb, balance, stoop, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 100 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Occasionally have to move or relocate pieces of equipment, as well as move products from the freezer or storage area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work Environment: The work environment characteristic described here are representative of those an employee encounters while performing the essential functions of this job. Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30 minute intervals. Exposure to cleaning solvents. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
