What are the responsibilities and job description for the Director, Cloud Architecture position at NICE Systems, Inc.?
So, what's the role all about?
Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application.
The Director of Cloud Architecture defines the architecture of the public and private hybrid cloud infrastructure across the Nice inContact platform, supporting the Nice inContact suite of high-availability cloud offerings. In this position, architects manage, define, and communicate the processes and architectural standards for the Nice inContact platform. The Director of Cloud Architecture will frequently coordinate with software engineering and various architecture teams across the organization to ensure standards are resilient and supportable. This position ensures Nice inContact maintains its competitive edge by architecting, refreshing, testing, and implementing the best technology at the right time to support our 99.99% uptime & platform availability objectives.
The primary responsibility of this position is not just leading, but also developing, and mentoring a team of architects. This includes ensuring the architect role is clearly defined, architect standards and practices are established and followed, individuals are developed in the architecture career path, and architecture efforts are coordinated and aligned across the various work streams.
Your role as the Director of Cloud Architecture is crucial in ensuring the successful tactical implementation of deliverables. You will be responsible for designing the infrastructure with high availability, durability, serviceability, and supportability in mind, thereby contributing significantly to the company's success.
How will you make an impact?
- Ensure proper levels of staffing to accomplish corporate goals with minimal overhead.
- Ensure that the standards and practices used by Architects are industry best practices and meet the company's security and compliance needs.
- The Director of Cloud Architecture is a key driver of NICE inContact's technological competitiveness. They provide technical and project leadership regarding the architecture of NICE inContact's platform, steering the company toward the correct technology at the correct time. They also set the vision and direction for infrastructure, ensuring that NICE inContact remains at the forefront of technological innovation.
- Provide insight into technical designs to ensure solutions developed are consistent with strategic business plans.
- Strategize and plan for future, imminent growth across all levels of the shared NICE inContact infrastructure, including SAN, IP network, systems, and public cloud compute and storage needs.
- Drive documenting designs and architecture implementation for engineering teams to follow.
- Ensure architecture includes monitoring and alerting.
Major Functions / Responsibility
Maintain, monitor, and support a production infrastructure environment.
Supports multiple systems or applications of medium to high complexity.
Performs routine maintenance tasks for infrastructure systems such as backups, patching, application versions, etc.
Manage Mail, DNS, FTP, IIS, and Application environments.
Set up and maintain server system and file security.
Participate in the On-Call rotation.
Work with cabling, racking, and other tasks in Physical Data Centers (Some Travel Will Be Required).
Other duties as assigned by the hiring manager.
Have you got what it takes?
What's in it for you?
Join an ever-growing, market-disrupting, global company where the teams...
Equal Opportunity Employer - minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity
J-18808-Ljbffr