Day Program Manager

Position Overview:

Nick Amster, Inc. is seeking a Program Manager to oversee the daily operations of our Day Service and Home and Community-Based Services (HPC) programs. This leadership position is responsible for managing and supervising staff, ensuring the delivery of high-quality services, and ensuring compliance with state and federal regulations. The Program Manager will focus on program delivery, staff development, compliance, and the safety and well-being of the individuals served.

Key Responsibilities:

Operational Management:

• Lead the daily operations of the Day Service and HPC programs, ensuring smooth, efficient functioning.
• Maintain a positive and inclusive environment for both individuals and staff.
• Ensure compliance with company policies, Medicaid guidelines, and state regulations.
• Prepare necessary reports, audits, and documentation, ensuring timely completion.

Staff Management & Training:

• Supervise, train, and support staff, addressing performance issues as needed.
• Create and manage staff schedules and handle time-off requests, ensuring adequate coverage.
• Oversee the recruitment, hiring, and onboarding of new staff, ensuring CEUs are completed on time.

Individual Care & Compliance:

• Complete all Work Investment Opportunity Act (WIOA) requirements and process Major Unusual Incidents (MUI/UI).
• Manage communication with SSAs, guardians, and other stakeholders to ensure the needs of individuals are met.
• Ensure timely documentation and accurate record-keeping for participant services.
• Manage the Individual Service Plans and ensure they are completed to Nick Amster, Inc. standards

HPC Program Management:

• Coordinate appointment scheduling and resource management for the HPC program.
• Maintain communication with families and ensure consistency in the program.
• Coordinate staffing for HPC services.

Qualifications:

• Education: Bachelor’s degree in Social Work, Psychology, Human Services, or a related field (preferred).
• Experience: Minimum of 1-3 years of experience in managing programs for individuals with developmental disabilities or in other care services.
• Skills: Strong leadership, organizational, and communication skills.
• Certifications: CPR/First Aid certification (or willingness to obtain upon hire).

Benefits:

• Health, dental, and vision insurance
• Paid Time Off (PTO)

Nick Amster, Inc. is an equal opportunity employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Pay: $45,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $45,000 - $60,000