What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Nick Fellers - State Farm Agent?
Benefits :
401(k) matching
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Signing bonus
Training & development
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commission / bonus
Health benefits
Paid time off (vacation and personal / sick days)
Flexible hours
Valuable experience
Growth potential / Opportunity for advancement within my agency
Signing Bonus up to $1000
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Ability to work in a team environment
Ability to multi-task
Achieve mutually agreed upon marketing goals
Property and Casualty license (must be able to obtain)
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