What are the responsibilities and job description for the Service Advisor position at Nick Mayer Ford West?
Pre-employment background check, driver's record and drug screen required.
As a leader in our industry, Nick Mayer Ford West is currently hiring a Service Advisor for our Avon Lake location. Exciting careers and opportunities are made possible because how far you go is up to you! It's a fast-paced, people-oriented business that offers incredible earning potential and performance-based promotions. Start your career with Nick Mayer Ford West today!
Service Advisor responsibilities:
- Professionally greet Clients
- Produce estimates for repairs to vehicle
- Follow up with Clients both during and after repair. Explaining all completed work and associated charges
- Practice consultative selling process to assist Clients with options
- Interact daily with Clients, Management, Technicians, Service Staff, Sales Staff, Parts Associates and Office Personnel.
- Inbound and outbound phone and email communications
Professional Service Advisor requirements:
- Previous Service Advisor experience
- CDK automotive software experience preferred but not required
- Superior customer service skills
- Excellent communication skills
- Positive time management skills
- Valid driver's license
- Pre-employment background check and drug screen
Compensation & Benefits:
- Competitive compensation with performance component
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401k
Pre-employment background check, driver's record and drug screen required.
EEO & DFWP