What are the responsibilities and job description for the Insurance Customer Service Representative position at Nick Mazzanti Farmers Insurance?
Job Description
Job Description
Join Our Dynamic Team at Nick Mazzanti Farmers Insurance!
Are you ready to grow your career with a thriving and supportive team? Nick Mazzanti Farmers Insurance, located in beautiful Brentwood, Tennessee, is seeking an experienced Customer Service Representative to join us full-time!
In this role, youll take charge of managing customer relationships and delivering exceptional service. Your ability to connect and build trust with clients will be key as you work to understand their unique personal and business needs, providing tailored insurance solutions. Youll also play a vital role in ensuring customer satisfaction by following up and addressing any concerns with care and professionalism.
Were looking for someone with a proven track record in customer service and a passion for helping others. If youre driven, detail-oriented, and thrive in a fast-paced environment, we want to hear from you!
Benefits
Annual Base Salary Commission Bonus Opportunities
Mon-Fri Schedule
Evenings Off
Paid Time Off (PTO)
Hands on Training
Career Growth Opportunities
Home / Work Life balance
Team Building Events
Appreciation Lunches
Weekly Team Meetings
Bonus Opportunities
Paid Holidays
Responsibilities
- Provide exceptional customer service and support.
- Be outstanding at relationship building.
- Develop and maintain client relationships.
- Work independently and as part of a team.
- Assess and identify the wants and needs of your customer(s) over the phone.
- Participate in regular team meetings and brainstorming sessions.
- Handle customer renewals.
Requirements