What are the responsibilities and job description for the Experienced Host position at Nick's Restaurant?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team in a fast-paced restaurant environment. The ideal candidate will be responsible for creating a welcoming atmosphere for guests, managing reservations, and ensuring efficient guest services. This role is essential in providing exceptional hospitality and maintaining positive guest relations.
Responsibilities
- Greet guests warmly upon arrival and escort them to their tables.
- Manage the seating chart and ensure efficient table turnover while maintaining guest comfort.
- Handle reservations and walk-in guests with professionalism and courtesy.
- Communicate effectively with the kitchen and wait staff to coordinate guest needs.
- Assist guests with inquiries about the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host area.
- Help resolve any guest complaints or issues promptly to ensure satisfaction.
- Support food service operations as needed during peak hours.
Qualifications
- Previous experience in customer service or hospitality is preferred, especially in a restaurant or hotel setting.
- Strong communication skills with the ability to engage effectively with guests and team members.
- Familiarity with POS systems is a plus but not required; training will be provided.
- Ability to multitask in a busy environment while maintaining attention to detail.
- A positive attitude and willingness to help others are essential traits for success in this role.
- Flexibility to work various shifts, including evenings and weekends, as needed.
Join our team as a Host/Host where you can showcase your passion for guest services and contribute to an enjoyable dining experience!
Job Types: Full-time, Part-time
Pay: $7.50 - $9.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person
Salary : $8 - $10