What are the responsibilities and job description for the Customer Service Specialist position at Nick Strimbu Inc.?
Nick Strimbu, Inc. is a family owned trucking company that has been in operation since 1926. Currently, we are searching for a motivated, hard working individual to join our team as a Customer Service/Data Entry Specialist. Job duties include but are not limited to:
- Entering data for tendered loads
- Scheduling delivery and pickup appointments
- Verifying and setting up new customers
- Updating or creating standard operating procedures
- Identifying and anticipating problems and proactively working to solve them
- Communicating effectively with customers
- Problem solving.
- Developing and maintaining strong customer relationships
- Strong computer skills
- Proficient in Microsoft office
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Transportation planning: 1 year (Preferred)
Work Location: In person