What are the responsibilities and job description for the Shift Leader position at Nico's Pizza & Grinders?
Job Overview
We are seeking a dedicated and experienced Shift Leader to join our dynamic team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional service, and leading a team in a fast-paced environment. This position requires strong leadership skills and a passion for hospitality, making it essential for the Shift Leader to maintain high standards of food preparation and customer service.
Duties
- Supervise and coordinate daily operations to ensure smooth workflow and efficiency.
- Lead, motivate, and train team members to deliver excellent customer service.
- Oversee food production processes, ensuring quality and adherence to safety standards.
- Manage inventory levels and assist with ordering supplies as needed.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Maintain cleanliness and organization
- Utilize POS systems effectively for order processing and payment transactions.
- Collaborate with management to implement new initiatives that enhance guest experience.
Experience
- Previous experience in a leadership role within the hospitality industry is preferred.
- Strong background in food preparation and production, particularly in fine dining settings.
- Proficiency with POS systems and other restaurant management software.
- Demonstrated ability to manage teams effectively while fostering a positive work environment.
- Excellent communication skills with a focus on customer service excellence. .
Join our team as a Shift Leader where your leadership skills will shine, contributing to an outstanding dining experience for our guests!
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Paid training
Shift:
- Evening shift
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Traverse City, MI 49684 (Required)
Work Location: In person
Salary : $17