What are the responsibilities and job description for the Dental Scheduling Coordinator/Insurance position at Nicole Byrne DMD?
Overview
We are seeking a detail-oriented and organized Scheduling Coordinator to join our dynamic team. The ideal candidate will play a crucial role in managing patient appointments and ensuring smooth operations within our dental office. This position requires excellent customer service skills and familiarity with dental administrative support, making it essential for maintaining high standards of patient care.
Responsibilities
- Schedule and coordinate patient appointments efficiently, ensuring optimal use of time and resources.
- Provide exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling.
- Maintain accurate patient records in accordance with HIPAA regulations, ensuring confidentiality and compliance.
- Collaborate with dental staff to develop care plans and facilitate communication between patients and providers.
- Utilize Dentrix software for managing patient schedules, billing, and other administrative tasks.
- Assist with dental billing processes as needed, ensuring timely submission and follow-up on claims.
- Support front desk operations by greeting patients, checking them in, and collecting necessary information.
- Stay updated on dental insurance policies and procedures to assist patients effectively.
Experience
- Previous experience in dental administrative support or a similar role is preferred.
- Familiarity with Dentrix or similar practice management software is a plus.
- Strong understanding of dental billing processes and patient service best practices.
- Excellent communication skills with a focus on customer service.
- Ability to work collaboratively in a fast-paced environment while maintaining attention to detail.
- Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality is essential.
If you are passionate about providing outstanding support in a dental setting and possess the required skills, we encourage you to apply for this exciting opportunity as a Scheduling Coordinator.
Job Type: Full-time
Pay: $19.00 - $24.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Paid sick time
- Paid time off
Medical Specialty:
- Pediatrics
Schedule:
- Monday to Friday
Ability to Commute:
- Saratoga Springs, NY (Required)
Ability to Relocate:
- Saratoga Springs, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $24