What are the responsibilities and job description for the Customer Service position at Nicole Engel Farmers Insurance?
Job Description
Job Description
Join a team that cares about our customers and you! Nicole Engel Farmers Insurance in Rochester, Washington, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Benefits
Hourly Base Salary Based on Experience
Paid Time Off (PTO)
Disability Insurance
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Hands on Training
Dental Insurance
Vision Insurance
Life Insurance
Evenings Off
Retirement Plan
Responsibilities
Process customer policy change requests.
Secure all Trailing Documents from customers.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Provide exceptional customer service and support.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Possess an upbeat, positive and enthusiastic attitude.
Be a great self-starter with a sense of urgency.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication / interpersonal skills.
Must have ability to multi-task.
Problem-Solving Capabilities.
A Property & Casualty insurance license is required.