Photo Assistant/Retoucher/Customer Service

RETOUCHER / PHOTO ASSISTANT

ABOUT OUR COMPANY
We are a boutique portrait/photo studio located on the North Shore. Our clientele ranges from families, to businesses, to large corporations. We are a small team that works closely with our clients. We have been in business for twenty three years.

POSITION SUMMARY
Photo Assistant / Retoucher / Customer Service

We are looking for a bright, energetic and hardworking individual to join our team. Our ideal candidate will be able to work full-time as a contractor.

The position duties can range from assisting on photo shoots (both in the studio and on-location), retouching, to helping clients make ordering decisions and all other aspects of running a photo studio.

REQUIRED SKILL SET
· Ability to work independently on projects with minimal supervision

· Demonstrated success in current role

· Motivated, committed, and able to take initiative

· Able to apply sound judgment while working independently, and as part of a team, within tight timelines

· Quick learner, self-reliant, proactive

· Excellent in time management (able to set and meet deadlines)

· Communicates clearly and articulately

· Solid organizational, planning, and prioritizing skills

· A positive, can-do attitude!

· Open and receptive to learning and critique

· Excellent communication skills and attention to detail

· Manage multiple projects simultaneously

· Flexibility to changing priorities and able to work on several projects simultaneously

· Hard working and reliable

· Adaptability to new tools and process

· Willing to wear many hats, from working files, to assisting on shoots, to helping clients

· A keen eye for detail and consistency of imagery and color

· Above average working knowledge of Adobe Photoshop and ideally Lightroom

· Ability to work quickly, efficiently and independently under tight deadlines

PRIMARY PHOTO ASSISTANT RESPONSIBILITIES
· Assist photographer during pre and post-production.

· Set up and prep gear for photo shoot (in studio and on location). Assist on a variety of shoot types from on-location family photography to corporate location shoots to commercial shoots as well.

· Assist in making clients feel comfortable in from the the camera, making kids laugh. Direct individuals in natural looking posing options.

· Learn studio and natural lighting to run studio lighting during photo shoot, including Nikon WT-6 wireless equipment and software, communications between Westcott and Bowens studio lighting equipment, Nikon, Mac and Pocket Wizards

· Learn how to use fills, reflectors and diffusion materials, as these are basics for assisting on photo shoots

· Learn and master California Sun-Swatter (an outside lighting boom tool that we use on almost all location shoots)

· Download XQD cards, rename & metadata to all RAW files

· Maintain and improve studio

CUSTOMER SERVICE
· Answer and make phone calls typically assisting clients in choosing session types, booking appointments, product line and next steps.

· Initiate, record and process client payments.

· Work with clients during ordering sessions, helping them make the best decisions for their images.

ADOBE PHOTOSHOP SKILLS
· Utilize a thorough understanding of Adobe Photoshop and Lightroom

· Strong knowledge of RAW file format & Adobe Camera RAW

· Utilization of Adobe shortcuts and key commands

· Ability to make adjustment layers/masks, paths, curves

· Background changes

· In depth knowledge of usage of color matching, skintones

· Knowledge and utilization of Adobe automations/actions/droplets/scripts

· Identify image clean-up limits & issues

· Retouch, enhance, color balance and upload images

PRIMARY RETOUCHING RESPONSIBILITIES
· The ability to work autonomously and as part of a team with a strong work ethic

· Produce high quality retouched images in a fast-paced and fluid high-volume environment

· Manage all aspects of post-production work flow, tasks and client communications via online project management software and email

· Download, meta, name and file images according to production procedures

· Quick corrections of hundreds of images in Adobe Camera Raw to be uploaded to client online galleries

· Crop images and maintain file size specifications, sending to the lab and clients

· Place and track product orders

· Maintain proper file naming, metadata and image protocol for upload and archiving

· Work closely with our remote staff via chat/messenger assisting in basic tech

· Follow team established “best practices” for non-destructive studio workflow

· Track catalog photos from concept to completion

· Present initial mock ups for approval, complete revisions based on feedback from client

· Meet client and studio deadlines

· Identify, recommend and coordinate digital imaging solutions to clients

· Review prints from the lab for highest quality

· Sort, pack and ship outgoing client orders

· Identify and establish new processes that encourage efficiency in project management and information workflow

· Research and implement new techniques and skills

· Calibrate displays weekly and maintain consist color balance

· Effectively communicate with clients during proofing process to final complete the client order

· Use client's creative direction to anticipate retouching requests and elevate imagery without over retouching

· Ensure color consistency across images

· Ability to identify retouching limits, image issues and solutions

· Technical knowledge of color profiles, color conversion and display calibration

COMPENSATION
Compensation based on experience and skill level. For consideration, please submit a resume and cover letter detailing the position that you are interested in, as well as your salary requirements.

Job Types: Full-time, Contract

Pay: $17.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $17 - $25