Patient Care Coordinator/Receptionist

Job Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our outpatient physical therapy practice. The ideal candidate will play a crucial role in ensuring that patients receive the highest level of care and support throughout their healthcare journey. This position requires excellent communication skills, attention to detail, and a strong understanding of medical administrative processes. The Patient Care Coordinator will be responsible for managing patient interactions, collecting payments, verifying insurance benefits, coordinating appointments, and maintaining accurate records.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services.
• Schedule and confirm patient appointments, ensuring efficient use of time slots.
• Maintain accurate patient records in accordance with HIPAA regulations and organizational policies.
• Utilize electronic health record systems to manage patient information effectively.
• Assist with medical administrative support tasks, including filing, data entry, and documentation management.
• Demonstrate excellent phone etiquette while handling incoming calls and messages from patients.
• Collaborate with clinical staff to ensure seamless patient flow within the practice.
• Support health information management initiatives by keeping up-to-date with patient records and compliance standards.

Skills

• Comfortable with a variety of computer programs and software.
• Proficient in office management practices and medical administrative support.
• Cash handling and reconciliation skills are required.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills, demonstrating effective phone etiquette.
• Attention to detail in maintaining accurate patient files and records.
• Ability to work collaboratively within a team environment while providing exceptional patient care.
• Previous experience in a healthcare setting is a plus.

Join our team as a Patient Care Coordinator where you can make a meaningful impact on patient experiences while working in a supportive environment!

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 37.5 – 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Physical & Rehabilitation Medicine

Schedule:

• Monday to Friday

Ability to Commute:

• Clifton Park, NY 12065 (Required)

Ability to Relocate:

• Clifton Park, NY 12065: Relocate before starting work (Required)

Work Location: In person

Salary : $23 - $25