What are the responsibilities and job description for the Home and Community Based Services Supervisor position at Nicollet County?
This position supervises waiver staff in the Home and Community Based Services unit and is part of the leadership team within Health and Human Services. This Home and Community Based Services unit serves adults under age 65 and children accessing services under the DHS disability programs and services. This unit is responsible for disability case management and MnCHOICES reassessments.
Responsibilities include administering programs, supervising staff, managing budgets and grants, and collaborating with partners both inside and outside of the agency. All work performed is meant to support the agency’s mission to promote health and quality of life by providing compassionate services and supports.
DUTY
FREQUENCY
BAND/GRADE
Responsible for Social Service Administration for Home and Community Based Services Programs. Administers all programs in compliance with Federal and State Regulations. Reviews, analyzes and interprets legislation, DHS manuals, bulletins and messages. Performs program analysis and needs assessment and suggests modification in procedures.
Daily
20%
20%
C4
Manages and facilitates effective relationships and collaborations between the agency and other organizations. Represents the County or Department in community meetings. Collaborates, plans and participates in community outreach to promote and educate others. Evaluates service delivery and provides feedback to contracted providers.
Weekly
10%
10%
C4
Responsible for supervision of Social Workers and Nurses, and other support staff assigned to the program areas of Home and Community Based Services. Provides case consultation, case planning, case direction and case management.
Daily
30%
30%
C4
Establishes, oversees and manages program budgets and grants. Authorizes programmatic expenditures. Reviews and modifies budgets as necessary to sufficiently meet service needs in the agency. Based on caseload trends and changes in programs, forecasts budget and service allocations accordingly.
Weekly
10%
10%
C4
Intervenes and assists staff to resolve situations by interviewing clients when special problems or crises arise, listens to concerns, grievances and recommends/takes appropriate action. Handles emergency situations when necessary. Provides consultation after business hours when needed.
Daily
10%
10%
C4
Reviews case records, time reporting, and program data to ensure that agency and state policies, rules and regulations are adhered to and proper social services practices are being observed. Has knowledge of the legal process.
Monthly
10%
10%
C4
Recruits and selects personnel for the unit. Trains new staff and monitors the progress of new staff. Evaluates staff performance and recommends appropriate action. Provides coaching and mentoring.
Daily
5%
5%
C4
Acts as the point of data release for the assigned program area, reviewing necessary statute and consulting with the Health and Human Services Director, Human Resources Director, and County Attorney, as needed.
As Required
C4
Contributes to the achievement and mission of the department and individual unit goals. Directs staff meetings, individual meetings, facilitates workgroups, plans and attends trainings, and provides leadership and support to make complex decisions. Identifies training needs; designs and implements training programs.
Daily
10%
10%
C4
Demonstrates ability to communicate effectively with staff, clientele and the public. Good working relationships with staff, clients and the public.
Daily
5%
5%
N/B
Performs other duties of a similar nature or level.
As Required
N/B
Minimum Qualifications
- A Master’s degree in Social Work and 1 year of experience as a social worker; or
- A Bachelor’s degree in clinical psychology, counseling psychology, human services administration, social work, nursing, or closely related field and 4 years of experience in social work, nursing, or a closely related role.
