What are the responsibilities and job description for the Customer Service Representative position at Nidec Corporation?
We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.
All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.
Job Summary
The Customer Service Representative supports customers by providing helpful information, answering questions, and
responding to complaints. They're the front line of support for clients and customers and they help ensure that customers
are satisfied with products, services, and features
Job Description
The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Involve coordination of customer inquiries and sales, through both phone and internet, including order entry, price quotations; sales representative requests; record maintenance; assisting sales management as needed.
- Prepares and maintains summary reports for business reviews.
- Provides insight and assists with delivery / customer relation decisions.
- Ability to understand product components and manufacturing processes.
- Familiar with a variety of department concepts, practices, and procedures.
QUALIFICATIONS
EDUCATION and / or EXPERIENCE
LANGUAGE SKILLS
REASONING ABILITY
Additional Job Details
Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website : http : / / www1.eeoc.gov / employers / upload / eeoc_self_print_poster.pdf
No Soliciting
Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team. Learn More
