SUMMARY
The Small Engine Repair Associate is responsible for the overall operation and success of the small engine / lawnmower repair department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Diagnose, adjust, repair or overhaul small engines used in lawnmowers, chainsaws, and related equipment
- Able to drive ¾ ton truck and 16' trailer on a regular basis
- Pick up and drop off of customers equipment in a neat and professional manner
- Work within company programs, policies and procedures
- Promote and support established programs
- Communicate with and receive product from approved vendors
- Operate a forklift
- Follows safety policies and procedures; is a safety role model
- Other duties assigned
- During slow or off-season technician will be asked to work in one of our ACE Hardware retail locations. This would be temporary if at all and determined by work load
KEY ATTRIBUTES
Small engine and riding mower repair knowledgeNew mower setup / PDI and warranty repair knowledgeComputer knowledge, with focus on online parts lookup and warranty submissionAbility to communicate well with manufacturer technical support helplinesProblem solving skillsPassion for what they doSelf-motivatedAbility to prioritize and multi-taskDetail orientedAbility to work in a fast paced environment with limited supervisionSUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilitiesEDUCATION and / or EXPERIENCE
High school diploma or general education degree (GED);One to three months related experience and / or training;Or equivalent combination of education and experience.LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.Ability to write warranty claims and service tickets.Ability to effectively present information and respond to questions from managers, customers, and the general public.MATHEMATICAL SKILLS
Basic math concepts such as addition, subtraction, division, multiplication.CERTIFICATES, LICENSES, REGISTRATIONS
Valid Driver's LicenseRECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelUniform per store policyBasic power and hand toolsSharpening ToolsPHYSICAL DEMANDS
Regularly (Over 2 / 3 of the time)
StandWalkUse hands to finger, handle, or feelReach with hands and armsStoopKneelCrouchLift and / or move up to 50 poundsFrequently (Between 1 / 3 to 2 / 3 of the time)
Overhead liftingClimbBalanceCommunicate with associates and customersOccasionally (Less than 1 / 3 of the time)CrawlSmellLift and / or move up to 100 poundsVision
CloseDistancePeripheralDepth perceptionAbility to adjust focusAbility to distinguish colorsWORK ENVIRONMENT
Frequently
Exposure to moving mechanical partsOccasionally
Exposure to wet and / or humid conditionsRisk of electrical shockChemicals while cleaningNoise Level
Moderate to High depending on equipment being usedPAY RANGE (depends on industry experience)
17 up to $24 / hour (IL & MN Locations Only)
BENEFITS (eligibility based on full-time / part-time status)
Medical, Dental, and Vision InsuranceFlexible Spending Accounts (Medical and Dependent Care)Life InsuranceVoluntary BenefitsPaid Time OffRetirement PlansEmployee Assistance ProgramNiemann Foods Management retains the discretion to add to or change the position requirements at any time.Position requirements may vary by store locationPI261950925
Salary : $17 - $24
