General Merchandise/Health and Beauty Manager

SUMMARY

The Niemann Harvest Market General Merchandise/Health & Beauty Care Manager (GM/HBC) will lead department operations including but not limited to maximizing gross margins, ensuring sales production, controlling inventory and expenses. The GM/HBC Manager implements the weekly merchandising plan creating a positive experience for customers and providing the store with a profitable outcome. The GM/HBC Manager develops and maintains our Vendors, Makers and Producers relationships and works with other departments with cross merchandising. The GM/HBC Manager will assist the Store Director in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

•  Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Knows seasonality of product
• Proper handling and rotation of product
• Quality assurance checks in all areas of the department
• Analyze and measure product trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Ensures appropriate merchandise stock levels, merchandise adjacencies and presentations; signing and assortment in the department; ensure selling floor is adequately stocked.
• Reviews department/store trends and recommend and initiate changes for maximizing goals and objectives.
• Source and manage new items and is responsible for resets and planograms.
• Responsible for company assets including receiving, invoicing, pricing, shrink control, and inventory of the Delicatessen
• Ensures compliance with all laws, policies and procedures through regular store management and staff meetings, store walk through and audits, etc. Act as NFI's representative both within the store and within the community.
• Continually evaluates and reacts to performance issues.
• Maintains records of item information;  Vendor, product details, retails and gross margins
• Operate and use all equipment necessary to run the department
• Work varied hours/days to oversee department operations.
• Develops effective daily/weekly work plan based on weekly sales projections and budgeted labor goals
• Merchandise planning and execution that leads to a well merchandised store
• Stock levels and best practices throughout the GM/HBC Department
• Personnel responsibilities for all GM/HBC Department Associates
• Follows all store and department policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Leadership skills
• Merchandising Skills
• Detailed Orientated
• Problem solving skills
• Ability to work in a fast paced environment
• Integrity
• High Energy Level
• Ability to prioritize and multi-task
• Adaptability                                                                                                                                      

SUPERVISORY RESPONSIBILITIES

• Directly supervises a varied number of associates in GM/HBC Department
• Responsible for the overall direction, coordination, and evaluation of this unit. 
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems.  

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• 2 years of experience in a retail management role, merchandising. 

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. 
• Ability to write reports, business correspondence, and procedure manuals. 
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. 

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATIONS, LICENSES, REGISTRATIONS

• Forklift/Power Industrial Truck Training provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Computer
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 40 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Climb
• Balance
• Stoop
• Kneel
• Crouch     

Occasionally (Less than 1/3 of the time)

• Sit
• Overhead lifting
• Crawl
• Smell
• Lift and/or move up to 60 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors 

WORK ENVIRONMENT 

Occasionally

• Fumes or airborne particles
• Toxic or caustic chemicals

 Noise Level

• Moderate 

PAY RANGE (depends on industry experience)

       $17 up to $19/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• Paid Time Off
• Retirement Plans
• Employee Assistance Program

 **Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location