What are the responsibilities and job description for the Takeout Personnel position at Nifty Fifty's?
Job Overview
As a Takeout person at Nifty Fifty’s, you will greet our guests at the counter or on the phone with a smile and a warm welcome. You will provide our guests with the Nifty Fifty’s experience at home by politely answering phones, accommodating order requests, and quickly getting our guests their food to go. Your dedication to outstanding customer service will make our valued customers feel like part of our Nifty’s family.
At Nifty Fifty’s, we are committed to embodying our core values in every aspect of our operations. We are Food Quality Fanatics, upholding high standards for consistency and quality in everything we do. We demonstrate Respect towards our customers, staff, vendors, and work environment, ensuring a positive and supportive atmosphere. Excellence is our benchmark, driving us to provide excellent food, service, and surroundings. We believe in Service with a Smile, knowing that a friendly attitude brings people back. Lastly, we pride ourselves on Homemade, using fresh ingredients prepared to perfection. Join us in upholding these values and creating memorable experiences for all.
Responsibilities and Duties
- Greet and say goodbye to all customers as they are at the register and on the phone
- Accommodate any special needs to guests (food allergies, requests, etc.)
- Presents menu options, answers questions, and makes suggestions regarding food
- Take customer orders by writing them down and entering orders into the POS system
- Wrap food according to Nifty Fifty’s procedures
- Follow takeout procedures to make sure guests receive all requested items (condiments, utensils, side orders, etc.)
- Check off all items as you bag the food to go
- Maintain a clean and organized area (condiments, napkins, comment cards, etc.)
- Manage all delivery and online ordering platforms
- Presents guest checks to each guest and accepts approved form of payment
- Makes correct change or completes the proper charge card procedure
- Thanks patrons and kindly invites them back for future dining.
- Clean counter and floors as needed
- Complete daily and weekly cleaning projects
- Other additional tasks management may need assistance with
Qualifications & Requirements
- Math, reading, writing, and verbal communication skills required
- Ability to stand for long periods of times
- Carry objects up to 50 pounds
- Ability to wipe down table tops, booths, pick up debris off the floor, sweep floor in all areas of the restaurant
- Ability to reach high and low shelves
Job Benefits
- Employee Referral Program
- College Book Reimbursement
- Flexible Hours
- 401K
- Advancement Opportunities
