What are the responsibilities and job description for the Professional Monitor (Part-Time) position at Night Owl Support Systems, LLC?
Positions Available:
- Monitor
Location:
- On-site in Madison, WI
About Night Owl
- Night Owl Support Systems, LLC (NOSS) provides remote support services for individuals with disabilities, helping them maintain independence in their homes. Using advanced in-home technology, our Professional Monitors oversee alerts and activity from our monitoring station, ensuring safety and well-being. When support is needed, our team coordinates assistance, including dispatching in-person responders.
At NOSS, we specialize in blending technology with compassionate support to create a safer, more independent living experience for those we serve.
Job Details – Professional Monitor
- As a Professional Monitor at NOSS, you will play a key role in ensuring the safety and well-being of individuals with disabilities who rely on remote support to maintain independence in their homes. Working from our monitoring station in Madison, WI, you will oversee in-home technology, respond to alerts, and coordinate assistance as needed.
Schedule:
- Saturday, Sunday, Monday, Wednesday, Thursday 5:45a-2:45p
Key Responsibilities:
- Monitor in-home safety technology and respond to alerts in real time.
- Assess situations remotely and follow established protocols for providing support.
- Communicate effectively with clients, responders, and other team members.
- Document incidents and maintain accurate records.
- Multi-task in a fast-paced environment while maintaining attention to detail.
What We Offer:
- Competitive pay ($18–$22/hr based on shift differentials).
- Bonuses available after 6 months and 1 year of employment.
- A meaningful role helping individuals maintain independence.
- A supportive team environment with hands-on training.
- Growth opportunities within a company dedicated to innovation in remote support.
This role is ideal for individuals who are detail-oriented, tech-savvy, and have strong problem-solving and communication skills. If you’re looking for a job where you can make a real impact, apply today!
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 27 – 36 per week
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $18 - $22