What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Nightingale Services/Infusion/Pharmacy?
Work with some of the most fun people you'll ever meet!!! Amazing office, meaningful work, great benefits!
Exciting Homecare Agency is looking to hire a caring and compassionate Receptionist/Administrative Assistant for our Brunswick office to manage our front desk on a daily basis and to perform a variety of administrative, clerical and recruiting tasks.
The Receptionist/Administrative Assistant will be the first point of contact for visitors and callers, providing a warm welcome and efficient service. The Receptionist/Administrative Assistant is a customer-oriented service representative. They are patient, empathetic, and passionately communicative. They love to talk. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Benefits:
- Medical Insurance
- Employer matched generous 401K
- PTO, Legal Holidays
- Paid training and mentorship
- Opportunity for growth and advancement with an established home health company!
Responsibilities:
- Execute general office/clerical work as assigned by direct supervisor.
- Greet and welcome visitors with a warm and friendly demeanor.
- Manage and screen all incoming calls to the office.
- Provide information and assistance to visitors and callers.
- Schedule appointments and maintain calendars.
- Upload client charts and employee files to EMR.
- Maintain current staff contact information and ensure compliance with employment procedures related to attendance.
- Follow communication procedures, guidelines and policies.
- Keep records of interactions, process customer accounts and file documents.
- Manage databases and input information, data, and records.
- Assist with administrative tasks such as filing, data entry, and document preparation.
- Handle incoming and outgoing mail and packages.
- Support other departments with various tasks as needed.
- Perform other duties as assigned.
Skills:
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Strong phone contact handling skills and active listening.
- Excellent computer skills.
- Organizational Skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Detail-oriented, proactive and self-motivated; willingness to learn new skills and take on additional projects; self-starter with the ability to work independently.
- Hands-on experience with office equipment (e.g. fax machines and printers.)
- Ability to work independently and as part of a team.
Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Work Location: In person
Salary : $14 - $15
